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Nothing gets added to my cart when I click add to cart

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Tips and Tricks HQ Support Portal › Forums › WP eStore Forum › WP eStore Troubleshooting › Nothing gets added to my cart when I click add to cart

Tagged: added to cart

  • This topic has 4 replies, 3 voices, and was last updated 12 years, 8 months ago by admin.
Viewing 5 posts - 1 through 5 (of 5 total)
  • Author
    Posts
  • November 1, 2012 at 5:43 pm #7807
    jimjam
    Member

    I can click on my add to cart button all day, but nothing gets added to the cart. your Shopping Cart widget) Anyone know what might going wrong. Thanks

    [http://www.tyrepressurealarm.com/the-shop/]

    November 1, 2012 at 10:23 pm #50962
    Peter
    Member

    Hi,

    It may be that your PHP session is not working properly. Please see this link:

    https://support.tipsandtricks-hq.com/forums/topic/php-session-not-working-correctly

    November 1, 2012 at 10:37 pm #50963
    jimjam
    Member

    Hi Peter,

    Thanks for the info, but I fail at the first hurdle, where it says..

    Step 1: Add a product to the shopping cart (Check to make sure that the item is in the cart)

    Nothing happens when I click add to cart. nothing gets put in the cart.

    November 1, 2012 at 10:52 pm #50964
    jimjam
    Member

    Just realised that I have two instances of an older version of this plug-in working on this same server. Here it is working here, [http://www.motorhome-buyers-guide.com/buying-a-motorhome/]

    So its something to do with the new version of the shopping cart downloaded today.

    November 2, 2012 at 4:06 am #50965
    admin
    Keymaster

    @jimjam, you have got a bit of house cleaning to do. That shop page is messed up with HTML errors which is breaking the form and causing this behavior.

    Do the following:

    1) Delete any trace of the eStore plugin from you site. Don’t keep any copy of the plugin

    2) Re-install the plugin:

    https://support.tipsandtricks-hq.com/forums/topic/re-install-or-load-a-fresh-build-of-the-plugins

    3) Create a new WordPress page and only place the following shortcode on that page:

    [wp_eStore_add_to_cart id=1]

    Adjust the ID value 1 to whatever your product ID is.

    4) Share the link for this newly created page in step 3 so I can check it.

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