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j-c-l

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Viewing 3 posts - 1 through 3 (of 3 total)
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  • July 9, 2012 at 9:54 pm in reply to: eStore – not recieving admin purchase notification email #47121
    j-c-l
    Member

    UPDATE

    I managed to solve the problem of my WP installation not sending out admin emails.

    I had to update wp-includes/pluggable.php line 405 “$phpmailer->IsMail();” to “$phpmailer->IsSMTP();”…

    Now I have “Use WordPress Mailing System” checked and I don’t need the “WP-Mail SMTP” plugin – it works just fine without!

    Thanks for your support though it didn’t have anything to do with your plugin…

    July 9, 2012 at 12:40 pm in reply to: eStore – not recieving admin purchase notification email #47120
    j-c-l
    Member

    Hi Peter,

    Just did…

    The new user recieves email upon profile creation just fine, but nofication to admin doesn’t show up…

    It seems like you’re right that no emails are coming from my WP installation in general – any ideas on why and how to solve that issue?

    July 9, 2012 at 10:02 am in reply to: eStore – not recieving admin purchase notification email #47118
    j-c-l
    Member

    Hi Peter,

    Thanks for getting back to me…

    I tried the following:

    1. Going thru my Debug Logs after succesfull transaction – no ”Email successfully sent to…” entry.

    Here’s what I got:

    eStore_post_payment_debug.log:

    [07/08/2012 12:00 AM] – SUCCESS :Generating download link for single file. [07/08/2012 9:15 AM] – SUCCESS :Incremental counter value: 9

    [07/08/2012 9:15 AM] – SUCCESS :Generating download link for single file. [07/08/2012 9:15 AM] – SUCCESS :Checking if a key needs to be issued for product id: 1 Requested quantity: 1

    [07/08/2012 9:15 AM] – SUCCESS :Serial code that will be issued to this customer:

    [07/08/2012 9:15 AM] – SUCCESS :Updated the serial key values in the database. [07/08/2012 9:15 AM] – SUCCESS :Checking if membership inegration is being used. [07/08/2012 9:15 AM] – SUCCESS :Updating Products and Customers Database Tables with Sales Data.

    [07/08/2012 9:15 AM] – SUCCESS :Current available copies value: Sales count value: 1

    [07/08/2012 9:15 AM] – SUCCESS :New available copies value: New sales count value: 2

    [07/08/2012 9:15 AM] – SUCCESS :Products, Customers, Sales and Coupons Database Tables Updated.

    [07/08/2012 9:15 AM] – SUCCESS :WP Affiliate Platform Plugin is not installed.

    2. Then installing the “WP Email Functionality Tester” plugin, and sending test email – not recieved.

    3. Deactivating “WP-Mail SMTP” plugin and sending test email again – not recieved.

    4. WP eStore > Settings > Unchecked ”Use WordPress Mailing System” – test mail not recieved.

    5. Performing one more test transaction, with same result: Buyer confirmation email I get but seller notification I don’t.

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