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November 7, 2015 at 1:35 pm in reply to: wp photo seller – not receiving email after purchase and sales is not logged #71797hygge2workMember
Thanks a lot – it is working now!!
November 6, 2015 at 9:38 am in reply to: wp photo seller – not receiving email after purchase and sales is not logged #71795hygge2workMemberMany thanks for your reply. However, please can you let me know what you mean with Sandbox enabled? Sorry I am not that experienced with Paypal. The other settings should now have been configured according to the account holder. Thanks a lot.
November 2, 2015 at 8:05 pm in reply to: wp photo seller – not receiving email after purchase and sales is not logged #71793hygge2workMemberThanks for getting back to me. I have set up a test gallery
[http://www.abssphotography.com/?page_id=11313]
The password to the gallery is: Test3
The test mode is on too.
Many thanks
November 2, 2015 at 11:49 am in reply to: wp photo seller – not receiving email after purchase and sales is not logged #71790hygge2workMemberHi there,
I have the same problem as ‘Steiness’ above: The buyers is not receiving any mails from my site with download link after succesful paypal pay and neither is the sale logged.
My client has followed all the instructions I could find on this site that could possibly solve the problem:
– Log into your PayPal account
– Go to your profile
– Look for the “PayPal button language encoding” section under the My selling tools
– Make sure your website language is set to the correct language
– Click the more options button
– Make sure encoding is set to UTF-8.
– Then save settings
Can you check the following settings in your paypal account:
Log in to your paypal acct and go to “Website Payment Preferences”.
What are your settings set to for the following?
1) “Auto Return” (this should be enabled)
2) “Payment Data Transfer (should be on)”
But still the email with the link does not arrive. Any advice would be greatly appreciated.
Many thanks.
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