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When i set paypal to test mode, the test sales is getting logged, but when i go live, the sales is not logged.
The buyers is not receiving any mails from my site with download link after succesful paypal pay.
I have set the IPN in paypal and followed some of the other topics here, but havnt found one that could help with my problem
The gallery where i sell from : [http://imgshop.letsgetloud.dk/photogallery/gallery5]
I havnt linked the gallery in the menu yet, but it is active
I have tried Easy WP SMTP to test mails, but it is not sending anything through
Where am i doing wrong?
Hi,
1) Can you please enable debug for the photo seller – go to the Settings menu and then to the Testing and Debugging section. Select “yes” for Enable Logging.
2) Can you setup a dummy test gallery with a price of 0.01 so I can make a test purchase?
In addition to the above, can you please ensure that you have configured your paypal account settings to have the correct utf8 encoding? See :
Hi, and thanks,
The test site is set up to KKR 0.01: [http://imgshop.letsgetloud.dk/photogallery/gallery6/]
And the paypal button is set to UTF8
Enable loogin is set to: Yes
Hi there,
I have the same problem as ‘Steiness’ above: The buyers is not receiving any mails from my site with download link after succesful paypal pay and neither is the sale logged.
My client has followed all the instructions I could find on this site that could possibly solve the problem:
– Log into your PayPal account
– Go to your profile
– Look for the “PayPal button language encoding” section under the My selling tools
– Make sure your website language is set to the correct language
– Click the more options button
– Make sure encoding is set to UTF-8.
– Then save settings
Can you check the following settings in your paypal account:
Log in to your paypal acct and go to “Website Payment Preferences”.
What are your settings set to for the following?
1) “Auto Return” (this should be enabled)
2) “Payment Data Transfer (should be on)”
But still the email with the link does not arrive. Any advice would be greatly appreciated.
Many thanks.
steiness,
I just performed a test purchase and everything worked fine. I successfully received the email.
I suspect that the UTF8 changes fixed your issue. Please keep observing your system and if you see a repeat of the problem let us know.
hygge2work,
1) Can you please enable debug for the photo seller – go to the Settings menu and then to the Testing and Debugging section. Select “yes” for Enable Logging.
2) Can you setup a dummy test gallery with a price of 0.01 so I can make a test purchase?
Thanks for getting back to me. I have set up a test gallery
[http://www.abssphotography.com/?page_id=11313]
The password to the gallery is: Test3
The test mode is on too.
Many thanks
You have sandbox enabled – can you please use your real paypal account?
Also I noticed that when using the sandbox I wasn’t automatically redirected back from paypal to your site after the payment. This means that you haven’t configured your paypal account properly.
1) “Auto Return” (this should be enabled)
2) “Payment Data Transfer (optional)”
3) Find the “Instant Payment Notification (IPN)” setting and please enable this feature if it’s not enabled.
Many thanks for your reply. However, please can you let me know what you mean with Sandbox enabled? Sorry I am not that experienced with Paypal. The other settings should now have been configured according to the account holder. Thanks a lot.
Hi,
I meant that you are using the paypal test system.
In other words in your photo seller settings, you have set the “PayPal Test Mode On” setting to “yes”.
To use the real paypal account you will need to set the above to “no” and then make sure that you have set the proper paypal email in the “Payment Gateway” settings.
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