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gsnata

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  • February 11, 2013 at 12:53 am in reply to: eStore- Getresponse subscription is not working #47576
    gsnata
    Member

    Hello, I am having an issue with GetResponse. I have inserted my campaign name into each product (set up a test product with a test campaign name also).

    When I run my test, the payment goes thru paypal fine (i get my confimation emails as well as customer emails) but the auto email from Getresponse does not go to customer and customer is not logged into my Getresponse account campaign.. Why?? I have set up according to the instructions and placed [campaignname@Getresponse.com] into the field box on the product page. Funny thing is, the webforms on my website work perfectly.

    here is the debug file:

    [02/11/2013 12:39 AM] – SUCCESS :Performing item specific autoresponder signup if specified.

    [02/11/2013 12:39 AM] – SUCCESS :GetResponse integration is being used.

    [02/11/2013 12:39 AM] – SUCCESS :GetResponse campaign to signup to:test500@GetResponse.com

    [02/11/2013 12:39 AM] – SUCCESS :Attempting to call GetResponse API for list signup…

    [02/11/2013 12:39 AM] – SUCCESS :API Key:07e0cef5cb1faec74777bd8a6ff87a5f, Customer name:jeffrey nataupsky

    [02/11/2013 12:39 AM] – SUCCESS :created the eStore_jsonRPCClient object

    [02/11/2013 12:39 AM] – SUCCESS :Attempting to retrieve campaigns for [test500@GetResponse.com]

    [02/11/2013 12:39 AM] – SUCCESS :Retrieved campaigns for: [test500@GetResponse.com]

    [02/11/2013 12:39 AM] – SUCCESS :Attempting GetResponse add contact operation for campaign ID: Customer Name: jeffrey nataupsky Email: [gsnata@comcast.net]

    [02/11/2013 12:39 AM] – FAILURE :Could not retrieve campaign ID. Please double check your GetResponse Campaign Name:[test500@GetResponse.com]

    Am I missing something?? Please advise

    Thank you

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