Forum Replies Created
February 9, 2013 at 7:04 pm in reply to: Items not placing into Shopping into Shopping Cart – Says Still Empty #53716
I’ve deactivated and reactivated all the plugins one at a time, with no luck. We can’t go another day with no sales, so I’m going to start converting everything to Buy Now, until we can fix the problem. As I mentioned, that will only work for short time, because our customers tend to buy multiple items, and we use a lot of coupons. So, the “GBT Clothing” page link I sent for you to test buying items will be changing to Buy Now buttons.
However, I copied all of the original code to a new page that I will leave live (but hidden from search engines) so that you can still look at it. That page is here:
karenFebruary 9, 2013 at 2:52 pm in reply to: Items not placing into Shopping into Shopping Cart – Says Still Empty #53715
(However, when I closed my Firefox browser and reopened it, it no longer worked there either).February 9, 2013 at 2:47 pm in reply to: Items not placing into Shopping into Shopping Cart – Says Still Empty #53714
One more piece to the puzzle: Last night I left my Firefox broswer up and running all night. When I got up this morning, it allowed me to shop and place things into the cart! It had started working again! Even when I logged out as ad Admin from WordPress, it placed things in the cart and retained the old ones.
Then checked IE and Safari, and not working. No difference if logged in as admin or not. And I confirmed that it is still not working on other people’s computers.
What could make it start working when left on for a long time?February 9, 2013 at 4:31 am in reply to: Items not placing into Shopping into Shopping Cart – Says Still Empty #53713
Just did the complete reinstall of the latest update. Followed the instructions, deactivated and deleted the old one first, uploaded the new one through FTP, and reactivated.
No change. I’m getting desperate, any ideas where I look next for help? Not sure what to do since host provider says the problem is coming from the plugin not reading its own temp files properly.February 9, 2013 at 4:13 am in reply to: Items not placing into Shopping into Shopping Cart – Says Still Empty #53712
I spoke with tech support at our web host (dreamhost). They said they could see that halfway through yesterday (which is when it stopped working), the temporary session files generated by estore suddenly changed. I was not logged in and made no changes prior to that happening. I asked the support tech to put it in writing since I don’t know much about PHP or sessions. Here is what she said:
As we discussed, the temporary session
files used by your shopping cart are still being created, but seem to
have changed sometime yesterday. Here’s a few of those files, showing
both the older type of file and the newer type.
1 mikfit pg4190232 0 Feb 8 19:52
1 mikfit pg4190232 0 Feb 8 19:30
1 mikfit pg4190232 0 Feb 8 19:35
1 mikfit pg4190232 18822 Feb 6 21:18 temp01uncn
1 mikfit pg4190232 0 Feb 7 15:36 temp02BWZZ
1 mikfit pg4190232 18822 Feb 6 22:42 temp02xN53
1 mikfit pg4190232 18832 Feb 7 12:08 temp0RIreu
1 mikfit pg4190232 0 Feb 7 15:07 temp0RSmDO
1 mikfit pg4190232 18822 Feb 7 09:04 temp0Th3Uh
I recommend you talk to your shopping cart developers to see why these
changed, why the new ones are still being made but not able to be used,
and how to straighten it out.
I’m going to try re-installing the plug-in.February 9, 2013 at 12:50 am in reply to: Items not placing into Shopping into Shopping Cart – Says Still Empty #53710
Okay, I’ll contact my host provider and see what they say. I’d looked at that post on the PHP sessions before and thought it didn’t apply, since mine doesn’t appear in the shopping cart at all, but I see the second part of that post suggests it could still be PHP even if the steps listed at the beginning don’t apply.
I’ll let you know what happens with the provider!February 8, 2013 at 9:03 pm in reply to: Items not placing into Shopping into Shopping Cart – Says Still Empty #53708
As additional information, I installed an update of the estore plugin about 2 weeks ago.
Also, using the “Buy Now” button to bypass cart and go directly to paypal seems to work. (But with 80 products, its not very practical to change everyone to a Buy Now, and my customers use coupons).
Tested it – on the first one, it said Max number had been reached. (1 other person had used it.) I’d left the max number section blank – I thought that set it to “infinity” since that is the symbol that appears. I guess you must put something in?
The other one I’d set to “1” max limit because it was just for one person. Since he already used it I can’t really test what happened. Perhaps he got the same limit message but didn’t notice. However, it should have still allowed one use if it was set to 1. Do others have problems with the max limitations box?
We’re also looking for a way to integrate eStore with Kunaki. We’ve been using Vervante for the DVD fulfillment, but have found the only way to automate the notices to Vervante has been to kind of jerry-rig the seller notification emails and have them automatically forward to Vervante – it works, but takes a couple extra days. We’re looking at switching to Kunaki because they are less expensive and ship within 24 hours. But, we need to find a way to get the XML scrip in place to automate it. It would be great if eStore had this built in , or if there is anyone on the forum who had the built the script or knows of someone we could hire to program it for us.