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July 6, 2017 at 8:31 am in reply to: Using CC payment only -showing paid but no order recorded and no emails received #75986FondoMember
Yes there is a sis-t environment which I will try – thanks for your help:)
July 5, 2017 at 3:23 pm in reply to: Using CC payment only -showing paid but no order recorded and no emails received #75984FondoMemberThe client says she cannot see anywhere an option to return to the site after purchase. They sell other physical items via woocommerce on the same site without an issue – could there be a conflict there?
July 5, 2017 at 10:58 am in reply to: Using CC payment only -showing paid but no order recorded and no emails received #75982FondoMemberAfter ticking
– Process manual checkout as if the payment was complete
– Send Email With Payment Instructions
we tried another purchase still no orders recorded and no thank you email
July 5, 2017 at 6:13 am in reply to: Using CC payment only -showing paid but no order recorded and no emails received #75981FondoMember– Process manual checkout as if the payment was complete
– Send Email With Payment Instructions
Done
We have already asked the hosting service to increase the PHP RAM – they are very slow and service very unsatisfactory so the site owner is looking into it.
“Do you have a valid RedSys account setup?” Yes already working for Woocommerce plugin
“When you did your test were you redirected back to your thank you page?” No
Thanks for your help it is much appreciated;)
July 4, 2017 at 6:24 pm in reply to: Using CC payment only -showing paid but no order recorded and no emails received #75978FondoMember[http://gironagranfondo.com/galleries/events-photos/album4/]
I do not have access to the server files, only to the WP dashboard.
June 27, 2017 at 2:52 pm in reply to: Buy only one photo or multiple photos for one set price #75929FondoMemberDifficult to apply a discount % or amount as one customer might select 10 photos and another might select only two. Both would pay the same amount. Would it be possible, bearing in mind that this is a digital download only, to add a set shipping charge and then charge 0 for each image?
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