[erikkerr]

“By default all the comments on a post that is protected are also protected” – Yes. If this is not happening in your case then let me know and I will check it out.

Re: This is not happening in my case. This has been the root of the issue as to why I can’t figure out what’s going on unfortunately.

I attempted everything you mentioned in the last paragraph and still having the same issues. I’m not sure why I have to have wordpress settings set to make comments work for eMember when there’s nothing by default that should be causing this issue (by default everything should be working as it should when eMember is set up, right?) Or were the extra wordpress settings just a possible way to troubleshoot it?

If there’s any way to contact me in private email to better resolve this issue i can give you my login access to check out the account. Thanks!

[erikkerr]

ok I unchecked that but now all the locked posts allow comments, when they should also be locked correct?

i still have “protect comments separately” in my settings unchecked, and “By default all the comments on a post that is protected are also protected.” right?

so strange. any ideas?

[erikkerr]

Yep, this is checked. When it says “registered and logged in” is it referring to a wordpress-specific login? in other words…not necessarily a login for the eMember plugin?

[erikkerr]

No, the “protect comments separately” option is not checked. So it seems like there might be an issue? Thanks in advance for your help, our client is a bit dissapointed about this so hopefully we can fix it soon for them Any ideas how to troubleshoot this?

-Erik

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