Tips and Tricks HQ Support

Support site for Tips and Tricks HQ premium products

  • Home
  • Contact Us
  • Documentation
  • Forum Home
    • Forum
    • Forum Search
    • Forum Login
    • Forum Registration
You are here: Home

EJ1023

  • Profile
  • Topics Started
  • Replies Created
  • Engagements
  • Favorites

Forum Replies Created

Viewing 4 posts - 1 through 4 (of 4 total)
  • Author
    Posts
  • January 13, 2012 at 12:16 pm in reply to: No link in Thank You page or in email #40214
    EJ1023
    Member

    If that’s the case, and the eStore and Paypal addresses are correct and valid, any thoughts on why “Invalid Seller Paypal Email Address Detected:” is showing up in the place where the download link should be?

    I really need to get this figured out as I may be working on a much bigger store soon.

    Thanks.

    January 12, 2012 at 2:15 am in reply to: No link in Thank You page or in email #40212
    EJ1023
    Member

    I’ve made some progress with this. Got a friend to buy a copy of the ebook. She got the link in an email and downloaded the book successfully however, on the Thank You page, at the point where the link should have appeared, she got this: Invalid Seller Paypal Email Address Detected:

    I checked Paypal and the eStore settings and all have the same email address and it is both correct and valid. Not sure if this matters but, the admin email for my WordPress blog is different. Could that be a problem?

    Thanks

    EJK

    January 1, 2012 at 2:20 pm in reply to: No link in Thank You page or in email #40210
    EJ1023
    Member

    Okay, here’s a weird turn of events. I just checked the emails sent by Paypal’s Sandbox to my legit seller email address and the link to the file is included in that email. The email also shows the email sent to the customer and the link to the file is there as well. Could it be the Sandbox that is causing the problem? I can’t test the site live because Paypal won’t let me buy something from myself. I had a friend test it several days ago and she received no link on the Thank You page nor did she receive a link in the email. Perhaps I should have her try it again.

    Thanks.

    January 1, 2012 at 1:28 pm in reply to: No link in Thank You page or in email #40208
    EJ1023
    Member

    Hi,

    To answer both responses, there is no problem with downloading with the link generated by the plugin and, yes, the email is getting sent and received. I created a link using the admin function, cut and pasted that link and it downloaded fine. I even cut and pasted the one in the debug log and it downloaded fine.

    The problem is, when returned to the Thank You page, there is no link there or in the email sent to the customer.

    Here’s the Thank You page: http://www.ejknapp.com/ejs-bookstore-download-page/. The shortcode for the page is located between the arrows.

    This is the email sent to the test buyer in the sandbox:

    Dec 31, 2011 12:50:41 PST | Transaction ID: 5F473644LU794772X

    Hello Test User,

    You sent a payment of $0.01 USD to Edward Knapp’s Test Store

    (caryat_1325352635_biz@ejknapp.com)

    It may take a few moments for this transaction to appear in your account.


    Merchant:

    Edward Knapp’s Test Store

    caryat_1325352635_biz@ejknapp.com

    Confirmed shipping address

    Test User

    1 Main St

    San Jose, CA 95131

    United States

    Instructions to merchant:

    You haven’t entered any instructions.

    Shipping details:

    The seller hasn’t provided any shipping details yet.


    Purchase Details


    Description:Secrets of the Golden Gate Bridge (ePub), Item #:1

    Unit price:$0.01 USD

    Qty:1

    Amount:$0.01 USD

    Subtotal: $0.01 USD

    Total: $0.01 USD

    Payment: $0.01 USD

    Payment sent to: caryat_1325352635_biz@ejknapp.com


    Issues with this transaction?

    You have 45 days from the date of the transaction to open a dispute in the Resolution Center.

    Questions? Go to the Help Center at: http://www.paypal.com/help.

    Please do not reply to this email. This mailbox is not monitored and you will not receive a response. For assistance, log in to your PayPal account and click Help in the top right corner of any PayPal page.

    To receive email notifications in plain text instead of HTML, log in to your PayPal account and go to your Profile to update your settings.

    PPID PP120

  • Author
    Posts
Viewing 4 posts - 1 through 4 (of 4 total)

Forum Related

  • Forum Home
  • Forum Search
  • Forum Registration
  • Forum Login

Support Related Forms

  • Contact Us
  • Customer Support
  • Request a Plugin Update
  • Request Fresh Download Links

Useful Links

  • Plugin Upgrade Instructions
  • WP eStore Documentation
  • WP eMember Documentation
  • WP Affiliate Platform Documentation
  • Tips and Tricks HQ Home Page
  • Our Projects

Quick Setup Video Tutorials

  • WP eStore Video Tutorial
  • WP eMember Video Tutorial
  • WP Affiliate Platform Video Tutorial
  • Lightbox Ultimate Video Tutorial

Our Other Plugins

  • WP Express Checkout
  • Stripe Payments Plugin
  • Simple Shopping Cart Plugin
  • Simple Download Monitor

Copyright © 2025 | Tips and Tricks HQ