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Thank you. In case someone else has the same issue, I have identified the plug-in and setting that was causing the problem. It was Advanced Editor Tools, and the setting was “Keep paragraph tags in the Classic block and the Classic Editor”. With this option unchecked, the tags are not added in the eStore emails.
OK, the problem was with the content of my response. I’ll reformat the URLs and try again.
Please see the links below for 1) The Plain Text setting and recommendation, and the Buyer Email Body as it appears in the Visual view. 2) The email as it appears in WP-generated text view. (It would be helpful to be able to upload files on this forum.)
[investinmpl.org/wp-content/uploads/2021/02/eStore-email-settings-1.jpg]
[investinmpl.org/wp-content/uploads/2021/02/eStore-email-settings-2.jpg]
I am currently unable to test a different email client, except for iCloud webmail. The p and br tags are displayed there. (I could not get a test email through to Outlook/Hotmail at all.)
Thank you for your reply. Unfortunately, when I try to submit a response, my message simply disappears. Now I am trying a simple message with no links.