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cwilliams

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Viewing 2 posts - 1 through 2 (of 2 total)
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  • June 22, 2010 at 5:21 pm in reply to: What to do if the Debug file is empty or New Debug info is not getting added #18253
    cwilliams
    Member

    Hi Ivy,

    With all the emails, I forgot to thank you here for your help! All that weirdness, and it was a conflict with the MailChimp plugin that I was kicking to the curb anyway :P So glad you rooted it out, I hadn’t thought to look there.

    Thanks again!

    Crystal

    May 28, 2010 at 4:09 am in reply to: What to do if the Debug file is empty or New Debug info is not getting added #18251
    cwilliams
    Member

    Hi there,

    I’m having a similar problem and I appreciate all the suggestions listed here. I have done everything listed here, including turning off the From Address plugin, installing/configuring the SMTP plugin, and setting up PayPal as instructed. Debug is definitely checked and Use Automatic Post Payment Processing is checked, too.

    The results are:

    • PayPal testing on the Developer Sandbox site with my paypal.php URL and Web Access says that my IPN transactions are valid. I did this multiple times.
    • Also, I created 8 live transactions through my site/cart and all are listed in my PayPal IPN history. I also got emails from PayPal for each transaction.
    • And I am taken to the thanks/download page and all the download links are listed.
    • SMTP plugin test emails arrive successfully

    BUT!

    • There are no transactions listed in my WP eStore admin panel. Though PayPal shows 8 successful transactions, and I got to the download page each time, the sales stats say 0 (zero) and no customers were added.
    • When I visit the paypal.php page, it is blank. It doesn’t display the message it should.
    • My debug log file is also blank, though I have changed the permissions to 666 as instructed.
    • I do not receive any WP eStore emails as vendor or buyer.

    .

    I’ve done everything I could find in the documentation and forum, but I’m still missing something. I could really use some help, please! :D And thanks!

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