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June 22, 2010 at 5:21 pm in reply to: What to do if the Debug file is empty or New Debug info is not getting added #18253cwilliamsMember
Hi Ivy,
With all the emails, I forgot to thank you here for your help! All that weirdness, and it was a conflict with the MailChimp plugin that I was kicking to the curb anyway So glad you rooted it out, I hadn’t thought to look there.
Thanks again!
Crystal
May 28, 2010 at 4:09 am in reply to: What to do if the Debug file is empty or New Debug info is not getting added #18251cwilliamsMemberHi there,
I’m having a similar problem and I appreciate all the suggestions listed here. I have done everything listed here, including turning off the From Address plugin, installing/configuring the SMTP plugin, and setting up PayPal as instructed. Debug is definitely checked and Use Automatic Post Payment Processing is checked, too.
The results are:
- PayPal testing on the Developer Sandbox site with my paypal.php URL and Web Access says that my IPN transactions are valid. I did this multiple times.
- Also, I created 8 live transactions through my site/cart and all are listed in my PayPal IPN history. I also got emails from PayPal for each transaction.
- And I am taken to the thanks/download page and all the download links are listed.
- SMTP plugin test emails arrive successfully
BUT!
- There are no transactions listed in my WP eStore admin panel. Though PayPal shows 8 successful transactions, and I got to the download page each time, the sales stats say 0 (zero) and no customers were added.
- When I visit the paypal.php page, it is blank. It doesn’t display the message it should.
- My debug log file is also blank, though I have changed the permissions to 666 as instructed.
- I do not receive any WP eStore emails as vendor or buyer.
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I’ve done everything I could find in the documentation and forum, but I’m still missing something. I could really use some help, please! And thanks!
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