[cunparis]

I’m using v7.8.7.

I’d like to protect the full forum, and if possible, I’d like to show my menu item that links to the forum only to members (hide it from non-members).

[cunparis]

I tried to follow the steps in this topic but I’m unable to make the forums visible only to members. I selected “protect content” on the forum and I put “premium” which is my eMember membership level. But when I go to another browser where I’m not logged in, I still see the forums.

I created the page with the [bbp-forum-index] and I protected that and it is only visible to members. so that part works. But if a member gives the URL to anyone else they’ll have access without logging in.

Hopefully I’m missing something simple, but I don’t see any way to restrict the bbpress forums to members (or wordpress subscriber role).

Thanks

[cunparis]

I know you’re still looking into this, I just wanted to say I got another user registration today that still has the problem, so if you added any debug code maybe you will find something in the logs to help narrow it down.

[cunparis]

Got a second subscriber and exactly the same problem as the first one. So it is not a user problem.

Any idea how to troubleshoot this? I can give you access to my site if that would help.

[cunparis]

Hopefully I’ll get another subscriber so I can see if the problem happens again.

[cunparis]

I’m using eMember v7.8.1. I use the button [wp_eStore_subscribe_fancy id=3] and I only have one membership level.

[cunparis]

More digging found this in eMember_debug.log (would be nice to have a link to this file in the eMember settings as it is in eStore)

[03/30/2012 9:38 PM] – SUCCESS :Processing signup request of membership for: xxx@xxx.com

[03/30/2012 9:38 PM] – SUCCESS :reCAPTCHA is valid… creating membership account: xxx@xxx.com

[03/30/2012 9:38 PM] – SUCCESS :Processing registration submission…

[03/30/2012 9:38 PM] – SUCCESS :Autoresponder signup if needed…

[03/30/2012 9:38 PM] – SUCCESS :Performing membership level specific autoresponder signup if specified.

[03/30/2012 9:38 PM] – SUCCESS :End of membership level specific autoresponder signup.

[03/30/2012 9:38 PM] – SUCCESS :Performing global autoresponder signup if specified.

[03/30/2012 9:38 PM] – SUCCESS :End of global autoresponder signup.

[03/30/2012 9:38 PM] – SUCCESS :Authenticating login request for username: xxxx

[03/30/2012 9:38 PM] – SUCCESS :Authentication completed for username: xxxxx

[03/30/2012 9:38 PM] – SUCCESS :Logging into WordPress account. User ID: 5

[cunparis]

Hi Peter,

Thank you for your quick reply. Luckily I have debug enabled on both eMember & eStore. Here is what I see in the subscription_handle_debug.log:

[03/30/2012 9:32 PM] – SUCCESS :eMember ID is empty. Checking the database for existing record of this email address..

[03/30/2012 9:32 PM] – SUCCESS :Did not find record in the members table. A new member account will be created for: xxxx@xxxx.com

[03/30/2012 9:32 PM] – SUCCESS :Creating new member account

[03/30/2012 9:32 PM] – SUCCESS :Member signup URL :http://www.tradewiththeflow.com/subscription/registration/?member_id=5&code=xxxxxxxxxxxxxxxxxxxxxxxxxx

[03/30/2012 9:32 PM] – SUCCESS :Member signup/upgrade completion email successfully sent to:xxxx@xxxxx.com From email address value used:<xxxx@xxxx.xxx>

I think the problem is coming from the “eMember ID is empty” part. Why would that be empty?

I read the session problem thread. I’ve had this site for several years and I’ve never had a session issue before, including selling products with eStore in the past. So this is the first time I had any issues, it’s also my first real eMember purchase. I did several paypal sandbox tests and two real money ($0.01) tests and all worked.

Perhaps the user subscribed with one browser/pc and then clicked the registration link on another?

in any case, what is the best way to fix this situation for him? I think I need to keep the account with the paypal authorization but it doesn’t have a userid & password. Can I delete the 2nd redundant account and have him re-register? I’m not sure what to do.

Thanks.

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