[creativenergy]

Cheers thanks – will sort that out for you

[creativenergy]

Hi There

I have added multiple new products & subscriptions all with the same issue of charging immediately at the start both in sandbox & live mode

I am not sure why this is happening

If the trial period is free, and a payment due after the trial, should the product price be zero?

Or should the product price be £1 and the subscription price be zero?

Thanks

[creativenergy]

Hi There

Thanks for your response – I am posting the debug file from the subscription settings doc: wp_pg_debug.log

This is setup to do the following: Charge £0 for a 4 day free trial and then £1 once the next day (day 5)

****** has been used in place of emails/shipping/sensitive info etc

Screenshot of subscription setup: [https://snag.gy/NsfvoK.jpg]

Screen of product setup: [https://snag.gy/FHNqQW.jpg]

[redacted]

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