[cindybou]

I manually typed the Product URI and I’m getting the same error. Here is the link from AWS site:

https://s3.amazonaws.com/firefootage/fires/oxfordfireraw.mov

As you can see, the bucket, folder and file are there. Why would it tell me there is a mismatch? The only thing I can think is that the file was renamed to remove spaces after it was loaded. Would that make a difference?

[cindybou]

I checked and do not see any invisible characters or spaces. I just highlighted the text of the folder/object. Is there a better way to check? This is getting frustrating…

Thanks,

[cindybou]

I used as3tp://firefootage.s3.amazonaws.com/fires/oxfordfireraw.mov

Now this is the error I’m getting:

<?xml version=”1.0″ encoding=”UTF-8″ ?>

– <Error>

NoSuchKey

<Message>The specified key does not exist.</Message>

<Key>fires/oxfordfireraw.mov</Key>

<RequestId>BC210463049B37FC</RequestId>

<HostId>DbU9ZLhb6B2BZEb+nS2pgg+jeDHHgiQoZn+c0KWIqpGz0KH2OHLYU3a+nXphSxIp</HostId>

</Error>

[cindybou]

How do I enable debug logging?

‘firefootage’ is the bucket and ‘fires’ is the folder the file is located in.

[cindybou]

[cindybou]

Thanks! That was easy..

I’m closer, but still not there. I’m no longer getting the Access denied message, but now I’m getting a blank webpage and it just keeps ‘spinning’ and thinking about doing something…. Any ideas?

[cindybou]

For the digital product URI, I am using the following:

as3tp://bucket.s3.amazonaws.com/firefootage/fires/oxfordfireraw.mov

Also, do I need to use a folder? I’d prefer just to use the bucket.

I did specify the keys in my settings. Got them directly from Amazon. Is there something I should look for in there? Is it safe to post those?

Thanks,

Cindy

[cindybou]

I am having the same Access Denied issue.

<?xml version=”1.0″ encoding=”UTF-8″ ?>

– <Error>

AccessDenied

<Message>Access Denied</Message>

<RequestId>43035037A138A3BF</RequestId>

<HostId>Mm834Jv3BIgJVxE12XCRK1+JiqYwdIu0H10h8RPF4x51IfMr5QPZJ0L9+edGfb5k</HostId>

</Error>

I have verified that the S3 bucket is all lower case.

I tried the following in the Digital Product URL field:

as3tp://bucket.s3.amazonaws.com/folder/folder/object

as3tp://bucket.s3.amazonaws.com/bucket/folder/object

as3tp://bucket.s3.amazonaws.com/folder/object

Nothing works. I have only the “download” product option checked and not streaming,

I have the video file stored in a folder in a bucket. How should I set the URL to work. Also, I am trying to download a .mov file.

Help!

[Author]

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