[ChrisCato]

Hi There,

I just purchased your eStore plug in yesterday for the specific purpose of using it to provide serial numbers. I’ve believe I’ve followed all the steps to create and sell a serial number type of product. I am experiencing the following challenges:

1. The {serial_key} email tag does not seem to work. The buyer simply receives an email with a description of the product. In some cases in which I’ve done “test runs” an automatic email is not sent out at all.

2. I don’t see how the {serial_key} email tag(if working) will be able to attach multiple serial numbers to an email. For example, what if a customer orders two, three or more different types of serial numbers? Let’s say Type A serial numbers have a product ID =1 and Type B serial numbers have a product ID = 2

For example: Customer Purchases (2) Serial Numbers of Type A and (2) Serial Numbers of Type B. How would I get the auto email to the buyers to look something like the following:

Dear John Doe,

Here are you (2) Type A numbers and (2) Type B serial numbers

Type A Type B

334567 456797

679809 678970

Thank You,

XYZ Business

Any help would be greatly, greatly appreciated.

Regards

[Author]

Posts