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January 2, 2013 at 4:30 am in reply to: Customers not receiving confirmation email & debug quit logging #52736choytMember
Looks like it’s resolved now, thanks for your help! Turns out there was an .htaccess file with the following code,
<Files *.php>deny from all</Files>
Not sure if this was something Sucuri added as part of the security or if it was part of the malware attack? Regardless…it was keeping the php files from executing properly.
Again…thank you very much for your help!
(By the way…the .htaccess problem was something I stumbled upon while searching your support forum, so the forum led to the ultimate solution!)
November 6, 2012 at 3:05 pm in reply to: Paypal IPN log file works, paypal.php works, Paypal IPN history shows retrying #50111choytMemberUPDATE…
It seems that the problem I was having was with the Sucuri “hardening” feature. It added an .htaccess inside determined directories to prevent direct execution of php.
All is working great now!
November 6, 2012 at 1:09 pm in reply to: Paypal IPN log file works, paypal.php works, Paypal IPN history shows retrying #50110choytMemberHi…I’m going through the process of setting up this plugin and for the most part it has been smooth. I have run into a snag though.
Like the problem referenced at the beginning of this thread, I don’t seem to be getting the IPN back from Paypal? Paypal settings seem to be right, (based on suggestions from TipsandTricks website), and in the Paypal IPN history, the IPN status for the 4 transactions I’ve attempted all say, “Retrying”.
The “buyer” email is not being sent out with the encrypted link. I get an email saying someone has purchased something and it shows up in Paypal as having made a sale.
I also do not receive any messages in the debug log, although if I click the button to “Reset Debug Log Files”, I do then see an entry saying that the logs have been reset.
After researching the forums for answers, I’ve been able to narrow it down “I think”.
For instance, one of the things that stands out is the fact that when I plug this url into my browser, I get a, “Page Not Found Error 404”. [http://www.cajunmicrowaveplans.com/wp-content/plugins/wp-cart-for-digital-products/paypal.php]. Do you think I’m looking at an issue with my host?
Using WordPress version 3.4.2 and the latest version of eStore, 6.9.2, (which I have reinstalled twice trying to correct the problem).
One other thing I might mention. My site was compromised recently with the “pharma hack”. At that time I loaded the Sucuri Scanner plugin which has an option to “harden” various parts of my installation to protect against malware. I have since paid Sucuri to clean and monitor my site. I suppose that is an area I should consider as being suspect as well?
Thanks in advance for any information or advice you can offer. Anxious to get this working and start selling!
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