Tips and Tricks HQ Support

Support site for Tips and Tricks HQ premium products

  • Home
  • Contact Us
  • Documentation
  • Forum Home
    • Forum
    • Forum Search
    • Forum Login
    • Forum Registration
You are here: Home

CarlFrench-LS

  • Profile
  • Topics Started
  • Replies Created
  • Engagements
  • Favorites

Forum Replies Created

Viewing 2 posts - 1 through 2 (of 2 total)
  • Author
    Posts
  • March 25, 2020 at 4:00 pm in reply to: WP Payment Gateway Bundle ERROR on activation #74886
    CarlFrench-LS
    Member

    Thanks.

    Yes, both sandboxes ticked.

    I’ve reset the debug log and turned it on.

    Below, is the debug log entry. I note that it records success and then failure!

    03/25/2020 3:48 PM] – SUCCESS :Stripe – Creating a new customer

    [03/25/2020 3:48 PM] – SUCCESS :

    Array

    (

    [source] =>

    [description] => Carl French

    [email] => carl@carlfrench.co.uk

    )

    [03/25/2020 3:48 PM] – FAILURE :

    Stripe – Failed to create a customer

    Response Status –

    Error Type –

    Error Code –

    This is the url..

    longshawconsultinggroup.co.uk/remote-coaching-sessions

    I am also using a discount code CFTEST99 which I’ll delete once the sandbox works.

    [/email]

    March 23, 2020 at 12:28 pm in reply to: WP Payment Gateway Bundle ERROR on activation #74884
    CarlFrench-LS
    Member

    I’ve installed WP Payment Gateway Bundle and followed the video to set up and test Stripe.

    I entered the data from the stripe account as shown the video. It was straightforward.

    I’ve run a test in sandbox. The cart is OK but when I make a payment I get an error message which says..

    Strip – Failed to create a customer

    Response Status –

    Error Type –

    Error Code –

    As you can see the status etc is blank.

    I couldn’t find reference to the message on the stripe website.

    Do you have any ideas or suggestions what to do?

  • Author
    Posts
Viewing 2 posts - 1 through 2 (of 2 total)

Forum Related

  • Forum Home
  • Forum Search
  • Forum Registration
  • Forum Login

Support Related Forms

  • Contact Us
  • Customer Support
  • Request a Plugin Update
  • Request Fresh Download Links

Useful Links

  • Plugin Upgrade Instructions
  • WP eStore Documentation
  • WP eMember Documentation
  • WP Affiliate Platform Documentation
  • Tips and Tricks HQ Home Page
  • Our Projects

Quick Setup Video Tutorials

  • WP eStore Video Tutorial
  • WP eMember Video Tutorial
  • WP Affiliate Platform Video Tutorial
  • Lightbox Ultimate Video Tutorial

Our Other Plugins

  • WP Express Checkout
  • Stripe Payments Plugin
  • Simple Shopping Cart Plugin
  • Simple Download Monitor

Copyright © 2025 | Tips and Tricks HQ