Tips and Tricks HQ Support Portal › Forums › WP eStore Forum › WP Payment Gateway Bundle ERROR on activation
Tagged: Payment Gateway Bundle, stripe error
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January 8, 2017 at 1:56 am #13913serg333 MemberWhen activating “WP Payment Gateway Bundle” We get error below: Parse error: syntax error, unexpected end of file in /home1/matrixm5/public_html/kratomrush/wp-content/plugins/wp-payment-gateway/wp_pg_debug_handler.php on line 1″ January 8, 2017 at 2:55 am #74883wpCommerce ModeratorHi, What version of the addon are you using. This looks like a similar issue: https://support.tipsandtricks-hq.com/forums/topic/estore-and-wp-payment-gateway-bundle March 23, 2020 at 12:28 pm #74884CarlFrench-LS MemberI’ve installed WP Payment Gateway Bundle and followed the video to set up and test Stripe. I entered the data from the stripe account as shown the video. It was straightforward. I’ve run a test in sandbox. The cart is OK but when I make a payment I get an error message which says.. Strip – Failed to create a customer Response Status – Error Type – Error Code – As you can see the status etc is blank. I couldn’t find reference to the message on the stripe website. Do you have any ideas or suggestions what to do? March 24, 2020 at 1:24 am #74885admin KeymasterSince you are running sandbox, please confirm the following: – Do you have the plugin (both estore and the payment gateway bundle) set to sandbox mode also? – Enable the debug logging option (if you don’t have it enabled already) – Post the URL Of the page containing the Stripe button you created using our shortcode. We can then inspect a few things on that page. March 25, 2020 at 4:00 pm #74886CarlFrench-LS MemberThanks. Yes, both sandboxes ticked. I’ve reset the debug log and turned it on. Below, is the debug log entry. I note that it records success and then failure! 03/25/2020 3:48 PM] – SUCCESS :Stripe – Creating a new customer [03/25/2020 3:48 PM] – SUCCESS : Array ( [source] => [description] => Carl French [email] => carl@carlfrench.co.uk ) [03/25/2020 3:48 PM] – FAILURE : Stripe – Failed to create a customer Response Status – Error Type – Error Code – This is the url.. longshawconsultinggroup.co.uk/remote-coaching-sessions I am also using a discount code CFTEST99 which I’ll delete once the sandbox works. [/email] March 26, 2020 at 3:00 am #74887wpCommerce Moderator@CarlFrench-LS, We need to take a closer look at your site to investigate this issue. I have just sent you an email for site access. Let me know if you don’t receive it. 
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