[cabrownaus]

Thanks Admin.

My previous hosting had been problematic from the start, so based on your reply above I bit the bullet and have changed hosting providers to an organisation which uses Apache. The download page works perfectly. Problem solved.

Thanks again.

[cabrownaus]

Thanks for the reply.

The server uses Microsoft-IIS/8.0

[cabrownaus]

I’m having the same problem as the original poster.

The downloads protection feature is not protecting the downloads.

Even with the “Enable/Disable eMember Folder Protection” box checked and the “update” button clicked, anyone can download the files contained within the so-called “protected” folder without entering a username and password.

Folks pay for site memberships to be able to access this folder so it’s quite important that it is secured as promised when I paid for the plugin. See: https://www.tipsandtricks-hq.com/wordpress-emember-easy-to-use-wordpress-membership-plugin-1706 “Download Folder Protection – If you offer downloads for your members then you can use the folder protection feature. Users will need to provide valid login credentials to download any file from the protected folder.”

I thought all features would work straight out of the box…

If and when you answer, please keep in mind that I am not an IT guy nor do I have any desire to be. In fact, I use WordPress and plugins like this one so I don’t have to be… or so I thought. Keep it simple and succinct please.

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