January 27, 2014 at 6:15 am #10499darkrider55Member
I’m trying to get eMember’s Folder Protection Feature to work for me. Specifically, I’m trying to accomplish what’s described in option 2) of the following post:
I’ve got download folder protection enabled (box is checked). I’ve tried uploading files in two different ways:
1) Upload file to the wordpress/wp-content/uploads/emember/downloads folder via FTP.
2) Upload via the eMember Media Uploader
When I proceed with option 1, the window to log-in pops up, I fill in the correct username/password info, and then I get the error: “No posts were found.” However, if not logged in as a user to the site, when I put the link into my address bar, it doesn’t ask me for any login info and I can download the file.
If I proceed with option 2, the window to log-in doesn’t pop up and can be downloaded. That link (despite being in the emember/downloads folder) is also still accessible to the public.
Thanks in advance, any advice is greatly appreciated!January 27, 2014 at 7:34 am #60517mbrsolutionParticipant
Hi darkrider55, since you have read through the URL you mentioned and if this is the first time you install and enable the plugin lets test to see if there are any conflicts.
Did you pay attention to the following point from the URL you mentioned above in your post.
‘Note: The download folder protection feature requires .htaccess feature to work correctly on your webserver.’
Is your hosting provider using Apache or litespeed for your server?
Lets us know if the above helps you.
Kind regardsJanuary 29, 2014 at 5:32 am #60518darkrider55Member
Thanks for the response!
I did notice this line, and this is where I’m not sure how to proceed. I was wondering if it had something to do with this, but just wasn’t sure how to test/check this. As far as I know, my server is Apache, but I’m not sure how to configure .htaccess features. Is there some simple mod to a file I’m missing here?
Thanks!January 29, 2014 at 10:36 pm #60519
You shouldn’t have to configure anything special. When you activate the feature, the plugin will take care of the htaccess file. I will need to take a look at your site to see what is going on. I have sent you an email for it.May 3, 2016 at 2:14 am #60520
I’m having the same problem as the original poster.
The downloads protection feature is not protecting the downloads.
Even with the “Enable/Disable eMember Folder Protection” box checked and the “update” button clicked, anyone can download the files contained within the so-called “protected” folder without entering a username and password.
Folks pay for site memberships to be able to access this folder so it’s quite important that it is secured as promised when I paid for the plugin. See: https://www.tipsandtricks-hq.com/wordpress-emember-easy-to-use-wordpress-membership-plugin-1706 “Download Folder Protection – If you offer downloads for your members then you can use the folder protection feature. Users will need to provide valid login credentials to download any file from the protected folder.”
I thought all features would work straight out of the box…
If and when you answer, please keep in mind that I am not an IT guy nor do I have any desire to be. In fact, I use WordPress and plugins like this one so I don’t have to be… or so I thought. Keep it simple and succinct please.May 3, 2016 at 4:09 am #60521
This happens if the htaccess protection code is not working correctly on your server.
Ask your hosting provider the following so we can start to troubleshoot the issue:
Does my server use Apache or Litespeed?May 3, 2016 at 9:48 am #60522
Thanks for the reply.
The server uses Microsoft-IIS/8.0May 4, 2016 at 3:20 am #60523
Thats the issue. Your server doesn’t have the capability to process htaccess files.
So that feature won’t work on your server. This is why we have a note in that feature section that tells you about it. See the “note” from that feature:May 10, 2016 at 3:25 am #60524
My previous hosting had been problematic from the start, so based on your reply above I bit the bullet and have changed hosting providers to an organisation which uses Apache. The download page works perfectly. Problem solved.
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