[bdesign]

All fixed! We got them to remove the shipping settings, and the plugin works great. Thanks for your help.

[bdesign]

They sent me a screencap of the shipping settings. “Use the shipping fee in the transaction instead of my calculator’s settings” is already set to yes. Their shipping calculator charges by quantity, if that helps any.

[bdesign]

WP eStore >> Settings >> General Settings >> Shipping & Tax Related Settings

Base Shipping Cost: 0.00

Enables Tax Calculation: checked

Tax Rate: 0%

When that didn’t work, I also added these settings:

WP eStore >> Coupons/Discounts >> Manage Coupons/Discounts >> Automatic Discount Settings

Use Automatic Discount Feature: checked

Free Shipping for Sub-total Over: $1.00

And I also later added:

WP eStore >> Manage Products >> Product ID 1 >> Shipping & Tax

Item Shipping Cost: $0.00

Item Weight: 0

Item Specific Tax: 0%

[bdesign]

I’m having the problem, even with this setting disabled

[Author]

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