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Does ipn_handle_debug.log show the file name? I can only see the encrypted link in that file – not the filename. Just to be clear, are you saying you can’t re-create this problem?
I’m not too bothered since the fix mentioned above works but if it is SQL corruption then that is a bit more worrying. Everything looks fine in the DB itself (i.e. nothing unusual looking in the product table).
You’re a star! That fixed it!
Just for info, the upgrade didn’t help but ticking the “Shorten Encrypted Download Links” sorted it. If it helps the only stuff in the logs that looked dubious was this:-[05/29/2013 6:45 PM] – Status : Unresolved DL file path = http://myurl/stamped/stamppath/filename.pdf¬d1Þ
[05/29/2013 6:45 PM] – Warning : Invalid URL conversion target = mypath/stamped/stamppath/filename_code.pdf¬d1Þ
[05/29/2013 6:45 PM] – Advisory : Forcing “Do Not Convert” option.
[05/29/2013 6:45 PM] – Status : Resolved DL file path = http://myurl/stamped/stamppath/filename_code.pdf¬d1Þ
[05/29/2013 6:45 PM] – Advisory : No DL file path conversion performed on URL.
[05/29/2013 6:45 PM] – Status : Dispatching DL method = 1
[05/29/2013 6:45 PM] – SUCCESS : DL completed with no server-side errors detected.
You can see the corrupt characters after the file extension. You should be able to replicate this at your end if you want btw.
1. Create 2 products with *Product Name* Z1 and Z2
2. Create a bundled product containing the above products
3. Tick the ‘PDF Stamper’ box for them to make sure they get stamped
4. Buy the bundled product and try to download them
Intrigued whether it’s just me!
Anyway, I’m sorted – cheers for the help guys. Can I also just mention the Tweet 2 Download add-on is awesome!
Andy
Hi – they’re not filenames – they’re *Product Names*!
In all of the above examples the filenames contain no spaces.Andy
My file names don’t have any spaces in them. Will there be a fix to this bug or do I have to rename all of my products?
GOT IT! I think… OK, this is weird. 30+ test transactions later and I think I have it narrowed down. Basically if the product name starts with a combination of letters and numbers then it doesn’t work. If it contains just letters or just numbers it’s fine. Anything after a space is fine. So…
The following Product Names produce the problem:-
Z1234R-S – Test Product Part 1
Z1234RS – Test Product Part 1
Z1234RS Test Product Part 1
Z1234RS Test 1
Z1234RS
Z1
ZZ1
1Z
The following Product Names work fine:-
Test Product 1
Test Product 1
Test Product 1
Test Product Part 1
Z 1
Z
1
Test 1 – Z1234RS
This is only apparent in bundled products using PDF stamper. Is this a known problem?
Andy
OK, the Test bundle is stamping fine – no download corruption issues at all. This *does* seem related to the URL bleed after all! It must be something to do with my obscure filenames or something – I’ll continue to investigate and post back…
Here’s a screenshot of the ‘URL bleed’ issues I mentioned – I don’t think that’s related to the corrupt PDF issues but here’s a screenshot anyway:-
[http://www.beginnerdrums.co.uk/samples/eStoreURLbleed.gif]
The URL bleed seems unique to my ‘live’ products – it doesn’t do it on my test products – typical!
Just about to test the stamping on the test products…
Hi – yes, if they’re not stamped they work fine… although I’ve just spotted something else odd with the URL ‘bleeding’ between the two products in the notification e-mail, if that makes sense (I can send a screenshot it if helps). They still work, even with the odd looking URL.
Yes, just PDF files.
Hi – is there a reason behind this? I can’t think of a situation where you would press the ‘buy’ button *before* selecting the variation?
Andy
I think this pretty much covers it unless anyone has anything specific to add regarding PDF Stamper?
https://support.tipsandtricks-hq.com/forums/topic/download-directory-protection
