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Tips and Tricks HQ Support Portal › Forums › WP eStore Forum › WP eStore Troubleshooting › zip files already extracted in download
In my download file there isn’t a single zip file to upload, it looks like all the files are extracted and then listed. Is there another way I should download the file or should I put it in a zip file myself? Thanks
Hi, No you should definitely receive a zip file of the plugin. Can you try and get another download as per this link:
https://support.tipsandtricks-hq.com/forums/topic/re-install-or-load-a-fresh-build-of-the-plugins
“Hey, it looks like you downloaded a ZIP file! Can I help?” — What Clippy might say.
By default, Windows and Mac systems will automagically **assume** that people want to treat ZIP files as “compressed folders.”
There should be a setting in Windows (and I assume OS-X) that tells the computer not to automatically treat ZIP files this way. In Windows Explorer, there is a setting that tells it to display of all filename extensions and not to treat ZIP files as compressed folders.