Wrong password even that the password is correct

[danield]

Hi, I am using emembers plugin.

i looked at the forum and couldn’t find anything that can help me so this is what happens:

I setup a member in the backend with username and password

after a few weeks/days when user tries to login it says wrong password even tho the password and username is correct. i even sent a reset password and that doesn’t work to.

now this is very stressful for me as i dont know what to say to them and i dont know what to do to troubleshoot this issue.

please help asap.

[mbrsolution]

Hi Danield do you have any security and or cache plugins installed? Have you tried to allow a member to register from the front end?

[admin]

You looks like you have modified this plugin’s code. I will reload a fresh copy and then go from there.

[croissance]

Ok I’ve found the plugin that causes the problems and deleted it so I can receive my new password throught the Forgot password button : YEARH

BUT as I mentioned it in my mail to you, there is a lot of members that can not log in with the password sent automatically after the bulk importation (“empty or invalid”).

At first I thought it was their fault because I could login with the same password but now I have someone who just wrote me and I can’t log in either… So… sometimes it works, sometimes not.

[admin]

Those imported plain passwords won’t work (because they weren’t encrypted by the system). Read the following post which has explanation:

https://support.tipsandtricks-hq.com/forums/topic/imported-password-field-not-working-with-login-box

[Author]

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