WPAffiliat – Plugin worked but no longer tracking sales (woocommerce)

[Eric]

Team,

The WPAffiliate plugin worked the day I got it, did a dry run with a test product and everything was fine. Now that I have real products, it has suddenly stopped working. I can see tracking on the backend but no sales are recorded. And on the eve of our affiliate launch!

1) A link to your landing page in question (where you have the payment button)

[https://vitalitysci.com/checkout/]

2) What are you using to handle the eCommerce/sale side of things (Plain PayPal button or eStore plugin or any other plugin?)

Plain vanilla WooCommerce, using the paypal function

3) Which integration you are using (simply link to the integration documentation that you have followed from our site).

All the available pre-made integration options are listed on our documentation under the “Integration Options” section (simply tell us which one you are following):

http://www.tipsandtricks-hq.com/wordpress-affiliate/

WooCommerce and WP Affiliate Software Plugin Integration

4) Enable debug by checking the enable debug field in the settings menu of the affiliate plugin so you can provide us some log data when we ask for it.

Activated yesterday and did a dry run but no debug file was generated

5) What version of the affiliate plugin are you using?

5.4.9

Thanks a lot for the help guys You have an awesome product and I can’t wait to rock it once we get the functionality back

Jan

[admin]

Hi, Can you please load a fresh new copy of the plugin first?

https://support.tipsandtricks-hq.com/forums/topic/re-install-or-load-a-fresh-build-of-the-plugins

Then do an affiliate purchase test again and take a look at the debug and tell me if you see new debug data?

[Author]

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