WP Photoseller – Img Src being left blank

[ruddygood]

Hi there

We already have a number of galleries on our website – but I now seem to be getting a weird error, where the gallery is being created – all thumbs etc are showing in the admin – however they don’t seem to be showing on the frontend.

When I inspect the code the img src is blank. See here for an example: [http://www.shootingphotography.co.uk/photogallery/gallery44/]

Any thoughts?

Currently running WP v4.0

Plugin version: 1.8.1

Thanks in advance.

Steph

[ruddygood]

I have just checked the server, and it appears that when the images are being uploadedc they aren’t creating the thumbnails etc.

And they appear to be being saved into a subdirectory within the gallery directory – for example

wp-content/uploads/wp_photo_seller/43/407jw27q5u/image_name.jpg

Other folders that are working save the images to: wp-content/uploads/wp_photo_seller/43/image_name.jpg

I have tried to deactivate and reactivate the plugin but it won’t allow me to do that via the admin.

Thanks

Steph

[Peter]

Has anything changed on your server lately?

Have you installed a new plugin or theme?

Can you please grab the latest version of photo seller and install it:

https://support.tipsandtricks-hq.com/forums/topic/re-install-or-load-a-fresh-build-of-the-plugins

Then try your tests again. If the problem persists we will have to take a closer look.

[ruddygood]

Hi there

I have upgraded to the latest version of the plugin, but the thumbnail images are still not showing.

Nothing has changed in terms of the server environment or new plugins as far as we are aware.

If you could look into this further fo me that would be great.

Kind regards

Steph

[ruddygood]

I noted in my log files that the thumbnails are’bt being generated – not sure if this is to do with an additional / in the path names – see an example below:

/home/sites/shootingphotography.co.uk/public_html/wp-content/uploads/wp_photo_seller/51//d6t2f0u0q4/DSC_3628.jpg

[ruddygood]

OK so after a lot more digging I noticed some difference in the database:

gallery_tumb_id and real_img_folder_id had variables in them – if I set these to null the images etc were working.

Any idea as to what may be causing this?

[ruddygood]

So I fixed the thumbnail image – and now the lightbox images don’t show as they still reference the tmp directory in the url guid of the database (table wp_posts)

[Peter]

Hi,

I sent you an email to get login details.

[Author]

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