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Tips and Tricks HQ Support Portal › Forums › WP Photo Seller › WP Photo Seller – Customer receiving download link after payment
Hi,
Customer is not receiving download link after payment.
Customer receive an email receipt but there is no link in the mail.
Payment by PayPal.
Use paypal std. checkout
PDT token has been entered (But no link on the thank you page either)
I use “Digital variation settings” and not the “Physical Prints Price variations”
/Mantix
Can you please double-check the following:
Log into your paypal account and check the following settings:
1) “Auto Return” (this should be enabled)
2) “Payment Data Transfer” (this should be enabled)
3) “Instant Payment Notification (IPN)” (this should be enabled).
4) UTF-8 formatting enabled as per https://support.tipsandtricks-hq.com/forums/topic/some-characters-and-text-not-recognizable-in-the-notification-email
Photo seller side:
1) In Payment Gateway Settings make sure you have entered your paypal email and also the correct PDT identity token.
Also please enable logging for the photo seller:
Go to Settings and scroll to bottom and set “Enable Logging” to yes.
The issue has been solved with the UTF-8 settings in Paypal.
Customers now receive email from WP Photo seller, included download links.
But I also want the link to be shown on the thank you page.
I have entered the PDT token from Paypal.
How to fix this ?
I have made all pictures to dummy with 0,01 Euro
for testing.
Enabled Debugging Log
/MANTIX
Hi,
Have you configured photo seller properly so that download links can be shown on thank you page?
You need to:
– go to Settings >> Advanced Settings >> Thank You Page Settings
You have to enable “Display Download Links & Purchase Info On Thankyou Page”
– you need to enter the required tags which will display the links.
Eg:
Any items to be shipped will be processed as soon as possible, any items that can be downloaded can be downloaded using the encrypted links below.
{product_link_digital_items_only}