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WP Photo Seller – Customer receiving download link after payment

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Tips and Tricks HQ Support Portal › Forums › WP Photo Seller › WP Photo Seller – Customer receiving download link after payment

  • This topic has 3 replies, 2 voices, and was last updated 8 years, 10 months ago by Peter.
Viewing 4 posts - 1 through 4 (of 4 total)
  • Author
    Posts
  • July 15, 2016 at 8:01 am #13595
    mantix
    Member

    Hi,

    Customer is not receiving download link after payment.

    Customer receive an email receipt but there is no link in the mail.

    Payment by PayPal.

    Use paypal std. checkout

    PDT token has been entered (But no link on the thank you page either)

    I use “Digital variation settings” and not the “Physical Prints Price variations”

    /Mantix

    July 15, 2016 at 10:27 am #73688
    Peter
    Member

    Can you please double-check the following:

    Log into your paypal account and check the following settings:

    1) “Auto Return” (this should be enabled)

    2) “Payment Data Transfer” (this should be enabled)

    3) “Instant Payment Notification (IPN)” (this should be enabled).

    4) UTF-8 formatting enabled as per https://support.tipsandtricks-hq.com/forums/topic/some-characters-and-text-not-recognizable-in-the-notification-email

    Photo seller side:

    1) In Payment Gateway Settings make sure you have entered your paypal email and also the correct PDT identity token.

    Also please enable logging for the photo seller:

    Go to Settings and scroll to bottom and set “Enable Logging” to yes.

    July 15, 2016 at 10:29 am #73689
    mantix
    Member

    The issue has been solved with the UTF-8 settings in Paypal.

    Customers now receive email from WP Photo seller, included download links.

    But I also want the link to be shown on the thank you page.

    I have entered the PDT token from Paypal.

    How to fix this ?

    I have made all pictures to dummy with 0,01 Euro

    for testing.

    Enabled Debugging Log

    /MANTIX

    July 16, 2016 at 7:27 am #73690
    Peter
    Member

    Hi,

    Have you configured photo seller properly so that download links can be shown on thank you page?

    You need to:

    – go to Settings >> Advanced Settings >> Thank You Page Settings

    You have to enable “Display Download Links & Purchase Info On Thankyou Page”

    – you need to enter the required tags which will display the links.

    Eg:

    Any items to be shipped will be processed as soon as possible, any items that can be downloaded can be downloaded using the encrypted links below.

    {product_link_digital_items_only}

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