Tips and Tricks HQ Support Portal › Forums › WP eStore Forum › WP eStore Tweaks › WP eStore – How Not to Ask For Shipping Address on PayPal Checkout Page
Tagged: address, digital, digital product, PayPal, paypal order, shipping
- This topic has 23 replies, 11 voices, and was last updated 8 years, 6 months ago by SueChastain.
May 25, 2014 at 1:49 pm #31956WebGuy123Member
Thanks for the reply. I tested it by ordering a digital product from our site. When I get to the paypal page I can pay with my paypal account (by logging in) or pay as a guest via credit card. Here is what I see under both scenarious:
1) Using my paypal account: after signing in, it says “Review Your Information” and it lists my shipping address (with an option for me to change it to another address). Shouldnt the shipping address not even be displayed given that this is a digital product?
2) Using my credit card to pay: there is a box that is already checked off that says Shipping Address – Same as billing. Shouldnt the shipping address section not even be displayed given that this is a digital product?
Please advise if I am seeing normal behavior in Paypal for our digital products.
Thanks!May 25, 2014 at 4:47 pm #31957
This is “normal” behaviour:
The point being, is that the buyer is not being forced into providing a shipping address.September 10, 2014 at 5:55 pm #31958
I am using the manual checkout for free downloads, but the manual checkout requires an address to be entered. Is there a way to remove the address requirement from manual checkout?September 11, 2014 at 1:12 am #31959adminKeymaster
The manual checkout form field customization addon should help. Take a look here:
Also, the following page maybe helpful:
https://support.tipsandtricks-hq.com/forums/topic/selling-items-for-00-giving-product-for-freeSeptember 11, 2014 at 3:31 pm #31960
Thank you for the answer. At this stage is it not worth $30 to me to collect less information.September 11, 2014 at 10:27 pm #31961
If you are willing to spend some “sweat equity” instead, you can accomplish what you are after (collect less information):
https://support.tipsandtricks-hq.com/forums/topic/manual-checkout-form-mods#post-27620September 16, 2014 at 4:58 pm #31962
Thank you wzp. I got it done. Now will I need to remember to change the “eStore_manual_gateway_functions.php” file every time the WP eStore plugin is updated?September 16, 2014 at 10:20 pm #31963
Now will I need to remember to change the “eStore_manual_gateway_functions.php” file every time the WP eStore plugin is updated?
Yes. You might want to save a backup copy in “a safe place, outside the plugin directory,” in case you forget.September 17, 2014 at 2:38 pm #31964wzp wrote:Yes. You might want to save a backup copy in “a safe place, outside the plugin directory,” in case you forget.
Perfect. Thank you for the help!
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