Tips and Tricks HQ Support

Support site for Tips and Tricks HQ premium products

  • Home
  • Contact Us
  • Documentation
  • Forum Home
    • Forum
    • Forum Search
    • Forum Login
    • Forum Registration

How to configure so PayPal doesn't ask for shipping address for digital download

by

Tips and Tricks HQ Support Portal › Forums › WP eStore Forum › How to configure so PayPal doesn't ask for shipping address for digital download

Tagged: paypal integration, shipping, shipping address

  • This topic has 6 replies, 5 voices, and was last updated 7 years, 11 months ago by admin.
Viewing 7 posts - 1 through 7 (of 7 total)
  • Author
    Posts
  • March 17, 2010 at 8:27 pm #940
    WebDi
    Member

    I have two simple products which are digital downloads. I would like to configure them so that PayPal does not ask for a shipping address as it’s not needed. I have the “Use PayPal Profile Based Shipping” box unchecked. What else do I need to do to achieve this?

    March 22, 2010 at 11:17 pm #18939
    J57
    Member

    Sounds like your doing everything right already. I assume after then above paypal is still asking for shipping address?

    October 20, 2011 at 4:12 am #18940
    admin
    Keymaster

    If you do not use PayPal profile based shipping and the checkout doesn’t have any shipping cost involved then eStore tells PayPal to not force a shipping address collection.

    If all the items in the cart are digital then the plugin won’t force an address collection. It will just prompt for one (but that is optional). There is a small tweak you can apply to make it so it doesn’t even prompt for an address.

    The following post should be helpful if you want to completey turn off the shipping address collection on PayPal checkout:

    https://support.tipsandtricks-hq.com/forums/topic/wp-estore-how-not-to-ask-for-shipping-address-on-paypal

    October 20, 2011 at 8:32 am #18941
    jaylat
    Spectator

    I’m not using the PayPal profile based shipping (box not checked) and the checkout doesn’t have any shipping cost involved, but the emails from Paypal still contain the full shipping address. BTW I’m using v 5.9.6

    October 20, 2011 at 10:39 pm #18942
    admin
    Keymaster

    PayPal always includes the address if the customer provides it or he paid via his PayPal account (PayPal knows the address from his account data in that case). This does not mean that the customer was forced to give the address at checkout time.

    April 9, 2015 at 2:30 pm #18943
    dleeowen
    Member

    I have a similar issue. I have a mixed bag site: some physical prints and 2 digital files. The problem is I have switched on PayPal and it merrily calculates shipping for my digital files too. I can’t figure out how to have PayPal cake an eat it too on digital. Maybe set a weight of zero and charge 0 in PayPal as one of the shipping methods, BUT that requires the customer to select the right shipping. Not ideal. Has anyone come up with a way of deal with this “mixed bag” of physical and digital products and PAYPAL??

    April 9, 2015 at 11:56 pm #18944
    admin
    Keymaster

    Hi, The following post should help you set it up correctly so you can sell both types of products:

    https://support.tipsandtricks-hq.com/forums/topic/using-paypal-profile-shipping-but-it-is-charging-for-digital-items

  • Author
    Posts
Viewing 7 posts - 1 through 7 (of 7 total)
  • You must be logged in to reply to this topic.
Log In

Forum Related

  • Forum Home
  • Forum Search
  • Forum Login

Support Related Forms

  • Contact Us
  • Customer Support
  • Request a Plugin Update
  • Request Fresh Download Links

Useful Links

  • Plugin Upgrade Instructions
  • WP eStore Documentation
  • WP eMember Documentation
  • WP Affiliate Platform Documentation
  • WP PDF Stamper Documentation
  • WP Photo Seller Documentation
  • Tips and Tricks HQ Home Page
  • Our Projects

Quick Setup Video Tutorials

  • WP eStore Video Tutorial
  • WP eMember Video Tutorial
  • WP Affiliate Platform Video Tutorial
  • Lightbox Ultimate Video Tutorial
  • WP Photo Seller Video Tutorial

Our Other Plugins

  • WP Express Checkout
  • Stripe Payments Plugin
  • Simple Shopping Cart Plugin
  • Simple Download Monitor

Copyright © 2023 | Tips and Tricks HQ