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WP eStore 5.2.8 not allowing visitors to see shopping cart unless logged in

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Tips and Tricks HQ Support Portal › Forums › WP eStore Forum › WP eStore Troubleshooting › WP eStore 5.2.8 not allowing visitors to see shopping cart unless logged in

Tagged: add to cart, logged in, shopping cart, WP eStore

  • This topic has 3 replies, 3 voices, and was last updated 13 years, 10 months ago by admin.
Viewing 4 posts - 1 through 4 (of 4 total)
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  • July 30, 2011 at 12:39 am #3930
    dioni2a
    Member

    I have developed a site for a client using WP eStore 5.2.8. I thought everything was perfect until she tested and told me the shopping cart would not pop up; when she clicked the Add to Cart button the page refreshed but did not go to the bottom of the page, and no shopping cart appeared. I was able to duplicate this in a different browser, and on a hunch, logged into my admin account and attempted it again and it worked. In fact, after I logged in and the shopping cart appeared, it showed the item I had just added AS WELL AS the item I had added before I logged in, when the shopping cart was not visible.

    As we don’t require site visitors to subscribe to the site or be logged in, in order to buy, how do I change this behavior? In the admin area, commenting is configured not to require someone to be logged in to comment. In wp general settings, we also have the “allow anyone to subscribe” box unchecked, if these affect anything.

    I look forward to your solution!

    July 30, 2011 at 1:37 am #34911
    amin007
    Participant

    Sounds like a caching issue to me. Do you have a caching plugin installed on this site?

    August 22, 2011 at 6:08 pm #34912
    dioni2a
    Member

    Yes Amin, W3 Total Cache. Sorry for the long delay in response; is there any way to configure this forum to send me an email when a thread is updated?

    August 23, 2011 at 1:04 am #34913
    admin
    Keymaster

    Follow this post for the W3 Total Cache thing:

    https://support.tipsandtricks-hq.com/forums/topic/using-the-plugins-with-w3-total-cache-plugin

    Simply add the topic to your favorites… you already have the following option checked in your profile:

    If you want to get an email when there is a new post to a topic in your favorites.

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