WP Engine problems – data not saving for pages and membership settings

[jonm]

I’ve taken over a WP site that is using WP Engine as the provider and I can’t get the data to stay written on the settings pages. I can get the data changes to remain, but once I switch tabs from Pages to General Settings, the data in the form fields is lost and so are the settings. So if I create a login page URL, then save it, switch tabs, then switch back to the pages settings, the values in the form fields are gone, and so is the functionality like accessing the membership login pages etc.

Anyone had any issues like this before?

It could be a permissions setting on the plugin files on the WP Engine server, as I can’t change them.

Thanks.

[blatternet]

My site is also hosted at WP Engine and I have no problems at all with eMember, eStore or Affiliate Platform.

But they use a proper cache solution on their server. I send them the link to the thread about the use of the W3 Cache plugin (https://support.tipsandtricks-hq.com/forums/topic/using-the-plugins-with-w3-total-cache-plugin) and they implemented it on their server.

Perhaps it has something to do with your problem.

[admin]

@jonm, are you using object caching with W3 Total Cache?

[brianf]

I’m having this exact same issue. Just moved a development site using eMember over to production on WPEngine, and the eMember plugin no longer saves settings in the “Pages/Form Settings” page.

Anyone been able to solve this? I’ve deactivated and re-activated the plugin with no luck. I’m not using any 3rd party caching plugins like W3 Total Cache.

Thanks for any help!

[admin]

I sent you an email to get access to the site so I can check it out.

[Author]

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