Tips and Tricks HQ Support Portal › Forums › WP Affiliate Platform › WP Affiliate Troubleshooting › WP Affiliate – Sales does not get tracked with GBS (Group Buying Sites)
Tagged: group buying site, sales not tracking
- This topic has 7 replies, 3 voices, and was last updated 11 years, 3 months ago by Qakadeals.
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July 24, 2013 at 1:55 pm #9380QakadealsMember
Hi, I run a website using GBS. I recently got your the WPA addon and I use it to track sales and clicks that come from a RSS feed. Now the clicks work, but the sales do not. Is this because it’s set to 0 commission or do I have to do something?
This is the first time I have used this so I’m a little confused on where to start.
July 25, 2013 at 12:40 am #56776wpCommerceModeratorAugust 1, 2013 at 8:13 am #56777QakadealsMember1) A link to your landing page in question (where you have the payment button)
[http://qakadeals.com/] – it will automaticaly bring you to the latest deal
2) What are you using to handle the eCommerce/sale side of things (Plain PayPal button or eStore plugin or any other plugin?)
We are using Group Buying Site 4.2.2 with Paypal
3) Which integration you are using (simply link to the integration documentation that you have followed from our site).
Group Buying Sites (GBS) and WP Affiliate Software Integration
4) Enable debug by checking the enable debug field in the settings menu of the affiliate plugin so you can provide us some log data when we ask for it.
Done.
5) What version of the affiliate plugin are you using?
5.6.8
August 2, 2013 at 12:28 am #56778adminKeymasterThanks. Your setup looks correct to me. You do have an auto redirection on your homepage which could have created an issue but I think it is okay as the affiliate cookie was still dropping when I tested it.
Can you please share the content of the debug file after you do an affiliate referral transaction? This will allow me to see if the GBS plugin is successfully notifying the affiliate plugin after the sale.
August 5, 2013 at 8:03 am #56779QakadealsMemberDebug mode is enabled in WPA but the log files still come up empty, guess we have a problem here. Granted, the purchase was made with store credit and not “actual” money, but you’d think it should still give of something. Do I have to enable wordpress log and gbs log (if it exists)?
August 5, 2013 at 9:06 am #56780QakadealsMemberIt seems to work now after I commented out
if ( !defined(‘WP_AFFILIATE_PLATFORM_VERSION’) ) {
//define(‘WP_AFFILIATE_PLATFORM_VERSION’, 0);
}
in /controllers/groupBuyingAffiliates.class.php.
August 5, 2013 at 11:42 pm #56781adminKeymasterI am not sure why the developer of the GBS plugin used those two lines of code. I don’t think it is necessary at all. Please request the developer to remove those lines from their code.
August 8, 2013 at 11:39 am #56782QakadealsMemberI got the solution from their forum, so you’d think they’d be aware of it. We are using a slightly older version of GBS anyway, so it’s probably fixed in current.
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