WP Affiliate – Purchases not being logged

[sakrei]

Hi!

First off, I’m sorry for posting this, as I know there have been several posts about this exact topic. Trust me when I say I tried everything I have read with no luck. Anyway… I followed every instruction to the T, and I visited my website through a test affiliate ID, the click was logged successfully. Later that day I tried a purchase (twice) and no purchase was recorded.

My thank you page is on my direct domain, my paypal is setup correctly, etc. Do you have anything else for me to try.

I enabled the debug log, but nothing is showing up.

My WP Affiliate plugin is version 5.7.9

My WP version is 3.9

Thanks in advance for the help!

[wpCommerce]

Hi, Which integration method are you using? All our affiliate plugin integration is listed here:

http://www.tipsandtricks-hq.com/wordpress-affiliate/

You can share the documentation URL that you followed so we know what you have done.

Please provide answers to some of the questions mentioned in the following post:

https://support.tipsandtricks-hq.com/forums/topic/clicks-are-tracked-but-not-the-sales

[sakrei]

I am using the Direct/Plain/Hosted PayPal Button and Affiliate Plugin Integration Option 1 method.

Answered questions:

1. Is it possible to deal with this over e-mail? I would rather not share my URL here.

2. plain paypal button

3. http://www.tipsandtricks-hq.com/wordpress-affiliate/plain-paypal-button-and-affiliate-plugin-integration-168

5. Plugin version 5.7.9

[admin]

Yes, it is possible to deal with this via email. Please use our contact form on our site to get in touch. Mention the URL of this page when you fill in the contact form.

[Author]

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