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Tips and Tricks HQ Support Portal › Forums › WP Affiliate Platform › WP Affiliate Troubleshooting › WP AFFILIATE PLUGIN ERROR MESSAGE site wont open
Im getting this error message and Im a total newbie have no idea how the backend works.This is an error message I got when I went to open my site . Im devastated because I have done all the work myself taken me months to research learn add plugins and now this . please could you help me fix it …Understand Im new to this and dont know much about backend
ERROR MESSAGE
Fatal error: require_once() [function.require]: Failed opening required ‘W3TC_LIB_W3_DIR/PgCache.php’ (include_path=’.:/usr/lib/php:/usr/local/lib/php’) in /home/smart/public_html/wp-content/plugins/wp-affiliate-platform-1/wp_affiliate_platform1.php on line 2
Don’t panic… nothing is lost
Please do the following:
1. Make sure you are using the latest version of the W3 Total Cache plugin.
2. Load a fresh build of the affiliate plugin:
https://support.tipsandtricks-hq.com/forums/topic/re-install-or-load-a-fresh-build-of-the-plugins