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Tips and Tricks HQ Support Portal › Forums › WP Affiliate Platform › WP Affiliate Troubleshooting › WP Affiliate commissions don't register (Direct PayPal button integration)
Tagged: affiliate plugin, PayPal
Hi, My website: agalulim.co.il/affiliates
A Paypal 5 Cents test button: agalulim.co.il/test-page
I asked a friend to register as an affiliate, and then make a purchase through his link via the above test-page.
Purchases are not being tracked. He bought twice, no tracking appears on his page, or on my admin tracking page.
I am using wordpress 3.5.1, hostgator and WP Affiliate v5.6.4 .
I configured my paypal PDT and checked the 3’rd party box.
Could you please advise ?
Thanks,
Ronen.
BTW: I’m not using paypal sandbox ( I’m not a developer, and after trying to play with that for a while, I gave up ).
Hi Ronen, Which PayPal button integration option are you using? Please refer to the following doc and tell me which option you are going with:
What is the URL of your “Thank You” page?
What link is your friend clicking before making the payment? It is important that he/she clicks on a proper affiliate link.
Do you by any chance have the “Enable Debug” option checked in the settings of this plugin? If you don’t please check it.
This is also a good post to go through for troubleshooting commission tracking issue:
https://support.tipsandtricks-hq.com/forums/topic/clicks-are-tracked-but-not-the-sales
I haven’t connected the return URL.
As soon as I have, it started working.
Thanks.