WP Affiliate – commission not showing

[aropa]

Hi,

I set an affiliate payment with PayPal hosted button, method PDT. I ordered the product, the payment process ran as it should, the customer landed on the thank you page, but nothing’s showing in the affiliate account. I added to the PayPal button code only the id of the affiliate. Is there anything else I should include there? One more thing: the wp affiliate installation is placed on a subdomain.

Thanks.

[admin]

Please read the following post:

https://support.tipsandtricks-hq.com/forums/topic/clicks-are-tracked-but-not-the-sales

There are a number of details we request the users to provide so we can inspect the URLs and check everything. Please reply with some of your site specific details (according to the above post) then I should be able to help.

[aropa]

1. carl-jung.net/affiliate/thanks/

2. carl-jung.net/affiliate?ap_id=xly123

3. Paypal Button:

<form action=”https://www.paypal.com/cgi-bin/webscr&#8221; method=”post”>

<input type=”hidden” name=”cmd” value=”_s-xclick”>

<input type=”hidden” name=”hosted_button_id” value=”D5CXYTL65M2UL”>

<input type=”image” src=”https://www.paypal.com/en_US/GB/i/btn/btn_buynowCC_LG.gif&#8221; border=”0″ name=”submit” alt=”PayPal – The safer, easier way to pay online.”>

<input type=”hidden” name=”custom” value=”ap_id=xly123″>

<img alt=”” border=”0″ src=”https://www.paypal.com/en_GB/i/scr/pixel.gif&#8221; width=”1″ height=”1″>

</form>

4. https://www.tipsandtricks-hq.com/wordpress-affiliate/plain-paypal-button-and-affiliate-plugin-integration-168

5. Done.

[aropa]

It worked after I deactivated the smtp plugin.

[admin]

Just to confirm, are you using the method 1 or method 2? How are you generating the PayPal buy now button?

[aropa]

Hi,

The plugin is not working. No commissions assigned to the affiliates.

It worked just fine a month ago but now it stopped working. I didn’t make any change to the initial settings. I am not sure what is about.

Method used: 1.

PayPal button is hosted.

Please advise.

Thanks.

[aropa]

The debug file records seem to show that the affiliate data couldn’t pass from Paypal:

[08/24/2019 11:06 AM] – SUCCESS :PayPal PDT detected – checking if commission need to be tracked…

[08/24/2019 11:06 AM] – SUCCESS :PDT tracking is enabled on this site. Validating the PDT.

[08/24/2019 11:06 AM] – SUCCESS :PDT validation success!

[08/24/2019 11:06 AM] – SUCCESS :Calling process PDT function.

[08/24/2019 11:06 AM] – SUCCESS :Referrer: , Sale Amount: 0.5, Transaction ID: 9AP29935BT581653U, Item ID: tstwrdprs, Buyer Email: aropaloco@gmail.com, Custom Commission Rate:

[admin]

Which page on your site has the PayPal button? I need to inspect the paypal button.

Also, did you click on an affiliate link before to to the page containing the paypal button (before making the payment)?

[aropa]

A test button may be found at freudfile.org/test.html

I didn’t understand the second question.

[wzp]

@admin — Also, did you click on an affiliate link before to to the page containing the paypal button (before making the payment)?

@aropa — I didn’t understand the second question.

The page that contains the PayPal button… Did you arrive there, via a link that contains an “?ap_id=” URL query string? If you did not, the Affiliate Platform won’t know which affiliate to credit the sale to.

[aropa]

You mean if some customer visit the page with the paypal button and simply click on it the ap_id will not be sent? But the button code includes the ap_id itself (see above). It should be returned to the script via paypal PDT.The procedure is described in method 1 at https://www.tipsandtricks-hq.com/wordpress-affiliate/plain-paypal-button-and-affiliate-plugin-integration-168.

Moreover it worked as such without having to arrive via an affiliate link prior of clicking the paypal button.

[aropa]

I did access the page with the paypal button code from an affiliate link and still didn’t work. The commission is not shown.

[admin]

The test page you referenced is NOT a wordpress page. That is just a standard HTML page that you put in the folder. A WordPress plugin ONLY works within the WordPress environment. Please fully read the following page so you understand more about the WordPress platform in general:

https://support.tipsandtricks-hq.com/forums/topic/can-i-use-the-wp-affiliate-platform-plugin-on-a-standalone-html-page

You need to create a WordPress post or page then put the PayPal button in there.

[aropa]

I already did but I wonder if there’s any method to allow affiliates to place PayPal buttons not just links to my products. I mean, a method enabling affiliates to sell my products directly from their sites, blogs, facebook and so forth.

[admin]

No, they have to refer visitors to your site. That is how any affiliate system works. Think of Amazon for example. All the affiliates refer traffic to amazon then the sale actually happens on amazon’s site.

[Author]

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