WordPress 3.9.1 Release / Update

[admin]

WordPress 3.9 was released on April 16, 2014

WordPress 3.9.1 was released on May 8, 2014

We have completed testing the latest build of all our premium plugins on WordPress 3.9 and 3.9.1

Here is the summary:

1) WP eStore – No issues

2) WP Affiliate Platform – No issues

3) WP eMember – No issues

4) WP PDF Stamper – No issues

5) WP Lightbox Ultimate – No issues

6) WP Photo Seller – No issues

General Advice

If you see a particular issue that you think is a result of the WordPress 3.9 upgrade then try loading a fresh copy of the plugin:

https://support.tipsandtricks-hq.com/update-request

Remember, you do not lose any data that you have saved in the plugin during the upgrade. Your product details, member records, affiliate details, photos, galleries, settings values etc. will stay as is after the upgrade.

[djinanna]

My store has also stopped working after upgrade.

I deleted and reinstalled the plug in but it is still not working. I have even cloned products and not working.

What is happening is products are not being added to carts, and the pages where people who should have access to the content are being asked to log in or become a member and content is not available even though all the codes are correct so it should work.

I have no idea what to do!

[admin]

I don’t think this is an WordPress upgrade related issue. Please post a link to your products page so I can check it. Are you using any caching plugin?

The following is a good read for this also:

https://support.tipsandtricks-hq.com/forums/topic/my-plugin-just-stopped-working

[dgitaly]

Hi there,

something awkward is happening on my new website. After so much trying to understand what causes my issue (changing themes, deactivating plugins, switching browsers from IE to Chrome, ect.), I’ve no idea how to solve it.

My latest try yesterday was to install a fresh new database, a fresh new theme, a fresh new wordpress 3.9.1 installation and activated the latest version of the eStore plugin but still I’m not solving my problem.

Here’s the issue:

the add-to-cart function isn’t working properly: sometimes it adds a product to the cart and other times it doesn’t.

This awkwardness isn’t related to new changes on the site (haven’t touched it in the last 14 hours) and this morning it worked (I could add a product to the cart and after I could delete it from the cart) so everything was fine. Then I’ve tried again this afternoon but no products could be added to the cart.

Notice: I tried different themes but I continue to undergo to the same peculiar situation (sometimes the add-to-cart adds to cart, other times the add-to-cart doesn’t add to cart).

It has been days that I’m trying to make the eStore plugin work smoothly, but now I feel I’ve failed my intentions and don’t know what else to try to do.

I haven’t cache plugins activated, could this be the issue?

Grazie for prompt response, Dina

[admin]

Hi Dina, The issue you explained seems like a caching issue. Are you using a hosting provider that do caching on the server side? Are you using a caching plugin? Post a link to your products page so I can inspect a few things.

[dgitaly]

Ciao!

This is the link to the products page [http://www.iltuomercatino.it/bacheca/]

Yesterday, I’ve wrote to my hosting provider telling them that I had some problems with plugins. Sincerely, I don’t know yet if they have done something by now.

Today I was able to add products to the cart but, funny enough, when I check out with PayPal, the prices come with dollars and not euros as I have setted in the setting page. Could you check also that?

Grazie again, dina

[admin]

Yes the cart system is working fine now. The only issue you have is that you entered an incorrect value for the “Currency Code” field. Go to eStore settings and enter the following (all capital letter) in the currency code field then save the settings:

EUR

[launch]

What about the User Bulk Import plugin? This isn’t working for me.

The error I’m getting is:

ReferenceError: qq is not defined

var uploader = new qq.FileUploader({

[admin]

What version of the bulk import addon are you using?

[johngaydon]

I added a new product and the add to cart code is not working. It displays the code as text on the page.

I have had a subscription button working for some time and it still functions. Not sure what is happening. Page is [http://steamtrainstories.com/join/]

Thanks,

John Gaydon

[admin]

Hi John, what version of eStore are you using?

[Author]

Posts