Tips and Tricks HQ Support Portal › Forums › WP eStore Forum › WP eStore Troubleshooting › When you "hit enter to submit new quantity" it takes you to paypal.com/home
Tagged: shopping cart
- This topic has 6 replies, 3 voices, and was last updated 10 years, 10 months ago by admin.
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December 23, 2013 at 2:41 am #10279Linda BellParticipant
Website store is [www.cannaconsultingservices.com/store]. If you add something to the cart, and then try to change the quantity on [http://cannaconsultingservices.com/shopping-cart/] it takes you directly to the homepage of PayPal.
I’ve setup this plugin successfully for other clients. (I recommend it to every client who wants a shopping cart! Love it!) This is the first time I’ve run into this issue. The only thing I’ve done differently on this site is selected “Use Multiple Payment Gateways” and “Redirect to Manual Checkout for Zero Amount Purchase” because this client offers a coupon code for a free download of their eBook. If it would help to troubleshoot this, I’ll be happy to create/email a special coupon code to you.
December 23, 2013 at 10:19 pm #59824adminKeymasterHi Linda, Very weird please do the following two things:
1) Load a fresh copy of the plugin:
https://support.tipsandtricks-hq.com/forums/topic/re-install-or-load-a-fresh-build-of-the-plugins
2) Edit the page where you have the shopping cart shortcode. Go to the “Text” mode of the editor and make sure there is not hidden HTML code there. There should just be the shopping cart shortcode in there.
January 4, 2014 at 6:29 pm #59825Linda BellParticipantStill no luck. (And there is no hidden HTML code on the Text mode of the editor.)
January 4, 2014 at 10:54 pm #59826adminKeymasterI checked your HTML code of that page and you have the following code on that page (its wrapped around that page’s content):
<form id="paypal_form" action="https://www.paypal.com/cgi-bin/webscr" method="post" name="paypal" onSubmit="return checkform()">
That code doesn’t come from eStore and is causing this issue. Where is that coming from? Did you (or a developer) had some custom stuff done on this page before you put eStore?
Do the following simple test to see the error/mistake/issue and how it is not coming from eStore:
1) Create a new wordpress page.
2) Place the eStore shopping cart shortcode there.
3) You will see that the shopping cart behaves correctly on this new page (because it doesn’t have that bad form code).
January 10, 2014 at 2:37 pm #59827Linda BellParticipantAha…. I’m using a Photocrati theme for this site, which has some ecommerce tools built into it. (I much prefer to use yours.) The code must be coming from that. Do you have any suggestions for how I would go about disabling it?
January 10, 2014 at 5:11 pm #59828wzpModeratorContact the theme delevoper, or switch to a different theme:
http://www.tipsandtricks-hq.com/wordpress-system-integration-101-3100
January 10, 2014 at 11:28 pm #59829adminKeymaster1) Create a new WordPress page and add the eStore shopping cart shortcode there.
2) Go to eStore settings and update your checkout page URL field value to this new page’s URL.
3) Check to make sure everything is working then delete that old shopping cart page.
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