Tips and Tricks HQ Support

Support site for Tips and Tricks HQ premium products

  • Home
  • Contact Us
  • Documentation
  • Forum Home
    • Forum
    • Forum Search
    • Forum Login
    • Forum Registration

Warning: file_exists() [function.file-exists]: open_basedir restriction in effec

by

Tips and Tricks HQ Support Portal › Forums › WP eStore Forum › WP eStore Troubleshooting › Warning: file_exists() [function.file-exists]: open_basedir restriction in effec

  • This topic has 3 replies, 4 voices, and was last updated 13 years, 3 months ago by admin.
Viewing 4 posts - 1 through 4 (of 4 total)
  • Author
    Posts
  • February 17, 2012 at 2:35 am #5580
    bmoc
    Member

    Hello,

    In the admin tool, In the Admin tool, General settings,

    (WP Astra Settings v 5.0.2)

    Digital Product Delivery Setting,

    Download Validation Script Location,

    this warning appears:

    Warning: file_exists() [function.file-exists]: open_basedir restriction in effect. File(../../../wp-content/plugins/wp-cart-for-digital-products/download.php) is not within the allowed path(s): (/home/arichman:/usr/lib/php:/usr/local/lib/php:/tmp) in /home/arichman/public_html/wp-content/plugins/wp-cart-for-digital-products/wp_digi_cart_admin_menu.php on line 1091

    What is the issue and does this need to be fixed?

    Thanks.

    –RichO

    February 17, 2012 at 5:24 am #42067
    Peter
    Member

    Hi,

    If by “WP Astra Settings v 5.0.2” you are referring to WP eStore plugin then firstly you should load the latest version by following the instructions here:

    Re-install or Load a Fresh Copy of the Plugin(s)

    Do the above and let us now if this fixes it.

    February 18, 2012 at 1:07 am #42068
    wzp
    Moderator

    That particular warning message can be safely ignored, and is only visible to the administrator. Essentially, what is happening, is that eStore is trying to validate the location of the download.php script. On some systems, the hosting provider has cranked up the security settings, so that when eStore tries to perform this particular test an open_basedir restriction occurs. Fixing it is on the “to do” list.

    February 18, 2012 at 5:11 am #42069
    admin
    Keymaster

    I updated the plugin to remove this check using the relative path which should fix it. Please get a new build if you want.

  • Author
    Posts
Viewing 4 posts - 1 through 4 (of 4 total)
  • You must be logged in to reply to this topic.
Log In

Forum Related

  • Forum Home
  • Forum Search
  • Forum Registration
  • Forum Login

Support Related Forms

  • Contact Us
  • Customer Support
  • Request a Plugin Update
  • Request Fresh Download Links

Useful Links

  • Plugin Upgrade Instructions
  • WP eStore Documentation
  • WP eMember Documentation
  • WP Affiliate Platform Documentation
  • Tips and Tricks HQ Home Page
  • Our Projects

Quick Setup Video Tutorials

  • WP eStore Video Tutorial
  • WP eMember Video Tutorial
  • WP Affiliate Platform Video Tutorial
  • Lightbox Ultimate Video Tutorial

Our Other Plugins

  • WP Express Checkout
  • Stripe Payments Plugin
  • Simple Shopping Cart Plugin
  • Simple Download Monitor

Copyright © 2025 | Tips and Tricks HQ