WARNING: Cannot locate file download.php in the eStore plugin directory.

[urgetodrive]

I’ve bought the full version of WP eStore and finished installation and added my first product. Everything seems to work except the actual link that gets emailed out ends up giving the user a 1 KB download of the movie (.MOV) file they are purchasing. I am pretty sure this is related to the “warning” message I have in my Setup page within WordPress for this Plugin (see post Title).

I haven’t modified any of the code for the Plugin. My WP site is not located in the root of the server … it is under a folder called /www

I hope someone can give me some pointers. I’m sure it’s something super easy and dumb (on my part).

[Peter]

Hi,

Have you by any chance modified the default value of the “Download Validation Script Location” field in your eStore settings page?

Sometimes an incorrect value in this field can cause such an error.

It is usually recommended you simply leave this field with the default setting. If you don’t know how to set it to default this post should help:

https://support.tipsandtricks-hq.com/forums/topic/how-to-reset-the-download-validation-script-location-to-default-setting

[urgetodrive]

Hi Peter,

Thanks for the reply.

After the download did not work properly, I did modify the location to try and account for the /www subdirectory but it generated even more warning messages so I quickly defaulted it back to the original supplied URL.

Anything else I can try?

[wzp]

The fact that you actually got an incorrect download size is an indicator that there was nothing wrong with the download validation script location.

1. How large is the file you are trying to download?

2. If it is a large file, does it work for smaller files?

3. Please enable the debug log files, then try another download. Then examine the download_manager_debug.log file. We are specifically interested in seeing if, after the download method is dispatched there is a completion status.

[urgetodrive]

The file is around 135 MB. Here’s the log file output:

[12/05/2011 5:46 PM] – Status : Unresolved DL file path = http://www.urgetodrive.com/www/xxxx/Chrissy Marie Drive.mov

[12/05/2011 5:46 PM] – Warning : Invalid URL conversion target = /home/xxxx/Chrissy Marie Drive.mov

[12/05/2011 5:46 PM] – Advisory : Forcing “Do Not Convert” option.

[12/05/2011 5:46 PM] – Status : Resolved DL file path = http://www.urgetodrive.com/www/xxxx/Chrissy Marie Drive.mov

[12/05/2011 5:46 PM] – Advisory : No DL file path conversion performed on URL.

[12/05/2011 5:46 PM] – Status : Dispatching DL method = 1

[12/05/2011 5:46 PM] – SUCCESS : DL completed with no server-side errors detected.

I guess there could be a couple things going on. Most obvious is that somehow the URL I put in for the product location is “wrong” or unrecognized. I will double check the full pathname & try to remove spaces in the .mov filename and see if that helps.

[urgetodrive]

Ok, I fixed it. I did change the URL to remove the spaces from the filename…but what really mattered was taking the “www” out of the full pathname.

Thanks all.

[wzp]

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