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eStore – variations not working in firefox

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Tips and Tricks HQ Support Portal › Forums › WP eStore Forum › WP eStore Troubleshooting › eStore – variations not working in firefox

Tagged: Firefox, not working, variation

  • This topic has 5 replies, 4 voices, and was last updated 12 years, 4 months ago by admin.
Viewing 6 posts - 1 through 6 (of 6 total)
  • Author
    Posts
  • November 28, 2012 at 6:24 pm #8027
    AndyC01
    Member

    [http://kathleenswalling.com/galleries/travel-culture/arabia-sales/]

    I normally use chrome and they work ok but discovered today that variations are not working in firefox. the drop down list displays in my next-gen gallery but does not work.

    November 29, 2012 at 6:31 am #51863
    Ivy
    Member

    I had a look at this with firefox and everything is working fine for me (I checked with the latest version of firefox). Can you tell me what version of firefox you are using?

    Also try clearing your browser cache on firefox and see if it is still having this issue.

    November 30, 2012 at 12:08 pm #51864
    AndyC01
    Member

    H. Ivy, Thanks for the suggestion. I am using v 17.0 of Firefox. I cleared the cache and still have the same problem. The drop menu is displaying but it does not respond when I click on it to choose one of the options. Were you able to select different options from the drop menu?

    November 30, 2012 at 10:53 pm #51865
    admin
    Keymaster

    Yeah it is working fine in firefox for me too. I can choose an option from the variation drop down and add it to the cart then checkout.

    I did notice that your site tries to show an automatic popup which firebox blocks. It is possible that popup is making your firefox (due to your settings) non responsive. Maybe try a different computer just to be sure?

    December 30, 2012 at 1:52 pm #51866
    Paulburnett
    Member

    Hi I’m having the same problem, works fine on all other browsers but firefox does nothing when i click on the drop menu?

    December 30, 2012 at 11:56 pm #51867
    admin
    Keymaster

    Hi, Please load a fresh copy of the plugin just in case:

    https://support.tipsandtricks-hq.com/forums/topic/re-install-or-load-a-fresh-build-of-the-plugins

    Then post a link to the page in question so I can view that page using firefox.

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