Variations not Adding to the Shopping Cart

[Ivy]

When the variation is not getting added to the shopping cart this is usually caused by a JavaScript issue.

In most cases the theme that is being used is not including the JavaScript files in the header.

One way to test this is to quickly switch to the default WordPress theme and test the variation to see if this problem is still happening.

Also please see the following article on the Importance of Using a Properly Coded WordPress Theme:

When Themes Go Wild – Importance of Using a Properly Coded WordPress Theme

If the problem is still happening after the theme test please let us know and we will investigate it some more to suggest a fix.

[bt]

I have tried switching to the default Theme option. Still the variations in my case, the prices are not being added to the cart … still just adding the base price.

Link to the page (item #4 The Skeletal System): http://balancingtouch.ca/bt-products/

Here is what I have entered in the Variations options: Size|Small 8.5X11|Medium 11X17:6

I’m using WP 3.5 and eStore:Version v6.9.6.7

P.S. on a side note the thumbnail light-box does not work when you click on the image, so I hope these are related somehow.

[Peter]

I have had a look at your page using Chrome developer tools and have noticed the following javascript error:

Uncaught TypeError: Object #<Object> has no method ‘lightBox’ balancingtouch.ca:754

“I have tried switching to the default Theme option”

Did you also try testing to see if one of your plugins may be causing a javascript conflict? If not please do so as per this link:

https://support.tipsandtricks-hq.com/forums/topic/test-to-identy-a-conflicting-theme-or-plugin

[bt]

Thanks for the reply.

reading through the link you gave me on the problem plugins I saw it mentioned Mailchimp. I had a Mailchimp signup form embedded on the side bar and the footer when I hide them from the page … both the shopping Cart and the Light box effect now work.

Is it better to use the signup form that I see comes with eStore?

[admin]

You can use any signup form plugin you want. Just do not use the ones that introduce errors on your web page. When you use a plugin that introduces JavaScript or HTML error on your web page, it prevents other plugins from working correctly for no fault of their own. As a WordPress admin you want an error free web site. So remove any plugin that introduces errors and find a healthy alternative.

[Author]

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