Tips and Tricks HQ Support Portal › Forums › WP eStore Forum › WP eStore Troubleshooting › eStore and PDF stamper not working after server migration
Tagged: estore not working, pdf stamper
- This topic has 4 replies, 3 voices, and was last updated 11 years, 11 months ago by admin.
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December 27, 2012 at 8:51 pm #8223VinalysMember
Hi,
I have a serious issue with eStore and PDF stamper since I proceed yesterday in a server migration. None of these two plugins are working.
PDF Stamper :
I can’t manually stamp my file, I got the following error :
The file xxxxx/wp-content/plugins/wp-pdf-stamper/…… is corrupted. Ensure that you use binary mode when transferring files with FTP and disable the ‘TAR smart cr/lf feature’ if using WinZIP
My logs are containing the following lines :
Thu Dec 27 18:16:24 2012] [error] [client 87.98.201.27] PHP Warning: array_slice() expects parameter 1 to be array, null given in xxxxx/wp-includes/plugin.php on line 484
[Thu Dec 27 18:16:24 2012] [error] [client 87.98.201.27] PHP Warning: call_user_func_array() expects parameter 2 to be array, null given in xxxxxx/wp-includes/plugin.php on line 484
Maybe because I did not deactivate my licence on my previous server.
eStore :
the selling page is ok
the button goes to Paypal, and it’s possible to pay
But after the customer has paid the product, he does not receive any email, me neither. Moreover, the sales counter is not updated. I have no sales for today although 20 clients buy me something (without receiving it)
I have asked the customer support for fresh links for estore and pdf stamper but did not receive any response yet.
So please keep me posted asap, I purchased many products from tipandtricks including ten licences of pdf stamper. So I hope client support is good and I will have a quick answer.
December 27, 2012 at 10:21 pm #52653PeterMemberRegarding PDF stamper plugin:
please deactivate and delete your old version and then try installing a new version as per this link:
Use the WordPress’s plugin uploader so that the file is uploaded in a binary mode (this will prevent file corruption during the upload).
For eStore:
Can you please enable debug and then share the output of the ipn_handle_debug.log file after you make a test purchase or capture a real purchase attempt.
See this regarding how to enable debug:
https://support.tipsandtricks-hq.com/forums/topic/how-and-when-to-enable-debug-and-what-does-it-do
December 27, 2012 at 10:35 pm #52654VinalysMemberPdf Stamper no working. Still have issues with estore which sends me emails after a purchase and update the counter but do not sent the product to the client.
debug is empty, trying to fix it using the link you gave.
Thanks
December 27, 2012 at 11:38 pm #52655VinalysMemberEverything seems fine in the ipn_handle_debug.log now.
[12/27/2012 11:04 PM] – SUCCESS :Paypal Class Initiated by 173.0.81.1
[12/27/2012 11:04 PM] – SUCCESS :Post string : [redacted]
[12/27/2012 11:04 PM] – SUCCESS :Connection to http://www.paypal.com successfuly completed.
[12/27/2012 11:04 PM] – SUCCESS :IPN successfully verified.
[12/27/2012 11:04 PM] – SUCCESS :Creating product Information to send.
[12/27/2012 11:04 PM] – SUCCESS :Transaction Type: Buy Now/Subscribe
[12/27/2012 11:04 PM] – SUCCESS :Item Number: 1
[12/27/2012 11:04 PM] – SUCCESS :Item Name: XXXXX
[12/27/2012 11:04 PM] – SUCCESS :Item Quantity: 1
[12/27/2012 11:04 PM] – SUCCESS :Item Price: XXXXXX
[12/27/2012 11:04 PM] – SUCCESS :Item Shipping:
[12/27/2012 11:04 PM] – SUCCESS :Item Currency: EUR
[12/27/2012 11:04 PM] – SUCCESS :Download Link :[redacted]
[12/27/2012 11:04 PM] – SUCCESS :Product Email successfully sent to xxxx@gmail.com.
[12/27/2012 11:04 PM] – SUCCESS :Notify Email successfully sent to xxxxx@gmail.com.
[12/27/2012 11:04 PM] – SUCCESS :Updating Products, Customers, Coupons, Sales Database Tables with Sales Data.
[12/27/2012 11:04 PM] – SUCCESS :Products, Customers, Coupons, Sales Database Tables Updated.
[12/27/2012 11:04 PM] – SUCCESS :Updating Affiliate Database Table with Sales Data if Using the WP Affiliate Platform Plugin.
[12/27/2012 11:04 PM] – SUCCESS :Not Using the WP Affiliate Platform Plugin.
[12/27/2012 11:04 PM] – SUCCESS :Paypal class finished.
I received the notification email but never received the client email on my test transaction. What’s hapening ?
December 28, 2012 at 3:21 am #52656adminKeymasterThe plugin is definitely sending the email to both buyer and the seller:
[12/27/2012 11:04 PM] - SUCCESS :Product Email successfully sent to xxxx@gmail.com.
[12/27/2012 11:04 PM] - SUCCESS :Notify Email successfully sent to xxxxx@gmail.com.Go through this checklist to see where the email could be getting lost between your server and the inbox:
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