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I’m currently using [www.patbweddingphotography.com] as a test site to upgrade the Thesis framework for [www.scrambledegos.com]
When I installed eMember I get the following code entered at the top of each single post (pages seem to be OK).
Code:<div class=”eMember_comment_section_protected_msg”>You do not have permission to view the comments.</div> <!DOCTYPE html>
<html dir=”ltr” lang=”en-US”>
<head>I’m using eMember v7.9.7
Any ideas what could be causing this and how to fix it?
TIA
Hi, the first thing to try is to reload emember:
https://support.tipsandtricks-hq.com/forums/topic/re-install-or-load-a-fresh-build-of-the-plugins
Let me know if you see any difference after that. Are you using the comment protection feature of eMember?
Hi,
Apologies for not getting back earlier.
I’ve done a complete re-install of eMember and can confirm the comment protection feature is unchecked. Unfortunately, I’m still seeing the same problem.
What should I try next?
TIA
@patbloomfield: “I’m currently using [www.patbweddingphotography.com] as a test site to upgrade the Thesis framework for [www.scrambledegos.com]”
Could you please clarify if you are simply upgrading from one version of Thesis to another and didn’t do anything else; or if you are trying to upgrade Thesis, as in modify?
If you simply tried changing themes, to 2012 or something else, does the message still appear?
Hi,
I’m upgrading from Thesis 1.85 to 2.0.x, however this is a completely new generation of the framework.
Since eMember etc all work perfectly on the scrambledegos.com website it may be worth updating that site and briefly switching to it and see if the problem exists on that that site. Maybe it’s something else causing issues on my test site.
I’ll give that a go and let you know how it goes…
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