The Website declined to show this webpage – user cannot access page

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Tagged: digital products, user cannot view page, website declined to show this webpage, wpestore

This topic has 1 reply, 2 voices, and was last updated 12 years, 3 months ago by Peter.

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January 28, 2013 at 8:19 pm #8440

lauriemartin
Member

Users are getting the error message “The Website declined to show this webpage”. This only happens with some customers. The larger percentage of customers are able to view the page and see the videos. Why is this happening? And how can I fix it?

thank you

January 28, 2013 at 10:23 pm #53404

Peter
Member

You will need to provide more info in order for us to be able to help you troubleshoot the issue.

Please see the following link and provide the necessary information:

https://support.tipsandtricks-hq.com/forums/topic/required-info-we-need-to-efficiently-troubleshoot-an-issue
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