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The Thank You Page and Buyer's email don't display encrypted download links

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Tips and Tricks HQ Support Portal › Forums › WP eStore Forum › WP eStore Troubleshooting › The Thank You Page and Buyer's email don't display encrypted download links

  • This topic has 3 replies, 2 voices, and was last updated 11 years ago by wzp.
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  • March 23, 2015 at 10:43 am #12389
    Sylvie Mounet
    Member

    Hi there,

    After PayPal pruchase, redirection to the Thank You Page and reception of email work well BUT the download links are missing!

    All things seem fine in my PayPal Profile: PDT and “Auto Return” enabled; alson in WP eStore settings: PDT specified and “Use Automatic Post Payment” and “Enable Transaction Result Display” checked.

    Also, there is not Error message in the Debug log files

    Any help will be appreciated

    Thank you in advance

    March 23, 2015 at 2:55 pm #69259
    wzp
    Moderator

    Does the buyer email template contain the {product_link} email tag, and does the thank you page contain the [wp_eStore_display_transaction_result] shortcode?

    Also, if your copy of eStore was installed or updated prior to March 18, please read this, and follow the instructions:

    https://support.tipsandtricks-hq.com/forums/topic/google-url-shortener-reliability

    March 31, 2015 at 8:40 pm #69260
    Sylvie Mounet
    Member

    Hi there,

    The buyer email template contain the {product_link} email tag, and the Thank You page contain the [wp_eStore_display_transaction_result] shortcode.

    I did deactivate and delete the Wp eStore version I already had and I did install a fresh version of the plugin.

    Now I have the message below in the Thank You page and in the buyer email: “You need to enter your bitly generic acces token in the eStore settings. read the configuration docuentation”

    Where do I find this bitly generic access token?

    Thank in advance for your help

    March 31, 2015 at 8:58 pm #69261
    wzp
    Moderator

    Where do I find this bitly generic access token?

    Follow these instructions, to activate the new URL shortener:

    https://www.tipsandtricks-hq.com/ecommerce/shorten-download-links-in-wp-estore-plugin-3634

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