The membership level dissapear for the user

[ArturoGarcia]

Hi,

I need your help!

I have a paypal button to pay for the content, (it´s working well)

the user receive the e-mail to fill the registration data (it´s working well)

the problem is that the user can access the content one time and then the content is restricted. If i go to see the emember member list, I can see the user, but the level is blank, and if I modify it to the correct level it works again, but for no reazon the level dissapear again and the user can´t access the content.

I don´t know what to do to solve it.

Thank you!

[Peter]

Hi,

Can you please try installing a fresh update of your eMember plugin by following the instructions here:

Re-install or Load a Fresh Copy of the Plugin(s)

If the problem persists please get back to us.

[Author]

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