Tips and Tricks HQ Support Portal › Forums › WP eStore Forum › WP eStore Troubleshooting › Store Isn't Working Properly All Of A Sudden
Tagged: not working, shopping cart, urgent, WP eStore
- This topic has 14 replies, 5 voices, and was last updated 12 years, 3 months ago by amin007.
December 4, 2010 at 4:24 pm #2322
Ah! I was wondering why I didn’t make many sales this week.
Here is my site. [http://www.myfamilyexercise.com]
The estore isn’t working for me. When you click on the buy now button it shoots you to the top of the page and doesn’t display the cart.
If you add anything to the cart you can’t adjust quantity, add or delete any products.
When you try to checkout you get this message.
“Either your shopping cart is empty or the PHP Session on your server is not working correctly. Please check this article”
Not sure what to do. Please help!
JeffDecember 4, 2010 at 8:07 pm #27050wzpModerator
Did you change any plugins or themes recently?December 4, 2010 at 9:34 pm #27051
I did also upgrade to Thesis 1.8 recently. I tried to go back to 1.7 to see if it made any difference, and it did not. e-store still doesn’t work. Thanks!December 4, 2010 at 11:43 pm #27053
@jwise, Are you using a caching plugin?
@Mariador62, Please post a link to the page where I can go and interact with the button. eStore do not show the following error message. It comes from WordPress if I remember correctly:
@amin: thanks for getting back to me! yes, i think it could be a wordpress thing, because it is happening with my emember, my affiliate program, and e-shop. i have tried to eliminate working with the e-shop button temporarily and directly with paypal, but i like the way YOU’ve set it up! I want this to work!
Here is one link to one of my products:
[http://www.gothicgoddessmedia.com/gothic-goddess-media-e-store/]December 5, 2010 at 9:04 pm #27055December 5, 2010 at 11:53 pm #27056
@jwise, “I’m using WP Super Cache” – That would explain the behavior you are seeing on your site. This post has explanations and workarounds:
If you recently started using the caching plugin I would recommend using the W3 Total Cache:
http://www.tipsandtricks-hq.com/plugins-to-speed-up-your-wordpress-site-2303December 5, 2010 at 11:57 pm #27057
@Mariador62, You seem to be using the W3 Total Cache plugin which is good. Have you completed these steps too?
https://support.tipsandtricks-hq.com/forums/topic/using-the-plugins-with-w3-total-cache-pluginDecember 6, 2010 at 12:54 am #27058
@amin007: You are awesome! Thank you! I installed W3 Total Cache and the store immediately started working properly again.December 6, 2010 at 1:41 am #27059David KakonMember
help!!! The store is not adding all products to cart if you search for them:
this one wont add, try it:
NB i recemtly upgraded my wordpress to 3.02December 6, 2010 at 1:51 am #27060David KakonMember
weird! i changed the search parameter to use this format:
now it works, it seam that if you use
you have a different cart memory, and though it adds your total in the side widget it doesnt add it in the shopping cart.
different shopping cartsDecember 6, 2010 at 4:08 am #27061
Your site setup is incorrect. This post will explain what you are doing wrong:
https://support.tipsandtricks-hq.com/forums/topic/incorrect-server-setup-related-to-url-rewriting-cause-and-effectDecember 6, 2010 at 10:42 am #27062
@Amin Yes. But I didn’t know to add the e-Member info that I noticed here. I figured out how to use the shop now, however this plugin update is a bit different from before and it seems you have to place the short code on the same page as the product? The other thing is that my Theme My Login was a culprit in it’s not working. I had issues previously with other plugins, and gave it a whirl. Now e-Store works. The other thing is that the shopping cart image is a bit fluid, so if you touch it the shopping cart image and the circle with a line through it keep on stretching. Is there any way of stopping that from happening? I have already put in the info for the button size (which changed nothing by the way). Thanks for help!December 7, 2010 at 12:43 am #27063
To me it sounds like you have CSS issues on your theme. That is a different issue than the one we are talking about on this thread. Please open a new thread for this and post a link to your page so I can investigate that.
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