Store has completely stopped working

[Peter]

Hi,

I can see the following error on your page when viewing via Chrome firebug:

“Uncaught TypeError: Cannot call method ‘addClass’ of null”

The above error is coming from one of your plugins as shown below:

http://www.pirateshipplayhouseplans.com/wp-content/plugins/dynamic-content-gallery-plugin/js-mootools/scripts/jd.gallery_1_2_4_4.js

I suspect that the above plugin is interfering with the correct operation of eStore.

Can you please try the plugin conflict tests in the following link to see if this is the case:

https://support.tipsandtricks-hq.com/forums/topic/test-to-identy-a-conflicting-theme-or-plugin

[stevenchancey]

I tried a different theme nad it did not act any different. I am using twenty-eleven, pretty common. Once “add to cart” is clicked viewer is directed to here http://www.pirateshipplayhouseplans.com/#wp_cart_anchor . Not sure that is correct or not. Anymore ideas?

[stevenchancey]

I do still have a problem with my wp eStore and would greatly appreciate any suggestions. It has worked perfectly for several months and now has stopped. It may be a problem of conflicting plugins. Since I have added none it must be an update problem. Don’t know how to approach correcting issue.

[Peter]

Hi,

I was referring to a plugin conflict (not a theme) conflict.

Did you deactivate some of the plugins such as that “dynamic-content-gallery-plugin” to see if the problem persists?

[stevenchancey]

Yes, currently the “dynamic-content-gallery-plugin” is deactivated. I am not sure the error has stopped. That may be a seperate issue? This code appears on purchase page,

[wp_eStore_fancy1 id=1]

[wp_eStore_fancy1 id=2]

[wp_eStore_cart]

When either “add to cart” button is pressed screen appears to refresh. It is actually taking you to this “URL” – http://www.pirateshipplayhouseplans.com/#wp_cart_anchor, other than that nothing changes. the cart is still empty.

[stevenchancey]

Should I delete the two products and re-create them? Could re-establishing the file associations (Product number and file location) help?

[stevenchancey]

The problem was a plugin as you said. “wp-download manager” was deactivated and this fixed it. What plugin should I use to make “password protected” downloads available right from the site? Also, how is the “digital product” made available on resulting thank you page after payment received?

Thanks for Help!

[wzp]

Re: digital product delivery on thank you page…

http://www.tipsandtricks-hq.com/ecommerce/wp-estore-instant-digital-product-delivery-499

[Author]

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