Tips and Tricks HQ Support Portal › Forums › WP eStore Forum › Squeeze page won't send to thank you page or download product
Tagged: redirect, squeeze page, Thank you page
- This topic has 4 replies, 3 voices, and was last updated 10 years, 5 months ago by Garland Coulson.
January 3, 2013 at 7:36 pm #8255
I am using WordPress 3.5 and eStore v 18.104.22.168. I set up a squeeze page according to the instructions but I am having a number of issues.
1. No downloadable content: When I sign up I get an email saying no downloadable content. The file is 4.4 gig so I don’t know if that is an issue.
2. Can’t sent to thank you page. I added a thank you page and added the link to the button redirect url but it doesn’t take me anywhere after.
Here is the squeeze page I am working on.
Very frustrated right now.January 3, 2013 at 8:03 pm #52770wzpModerator
Did you fill in the “Digital Product URL” and check the “Downloadable” box for this product?
If you enable the debug logs, what does the squeeze_form_debug.log file contain? Check this post for this:
Check this post for redirecting the user to a “Thank You” page after submitting the squeeze form:
https://support.tipsandtricks-hq.com/forums/topic/estore-squeeze-page-re-direct-optionJanuary 4, 2013 at 5:05 pm #52771
Yes, I did fill in Digital product url and check the downloadable box. I have followed the instructions for redirecting the user to the thank you page, but it just stays on the same page and says Email sent! “Please check your inbox for the download link.”
Here are screenshots of my setup and the email I receive:
Here is the debug file from the squeeze page today. I tried two signups:
[01/04/2013 4:48 PM] – SUCCESS : Processing free download request for squeeze form submission…
[01/04/2013 4:48 PM] – SUCCESS : Decrypting product ID value: NQ==
[01/04/2013 4:48 PM] – SUCCESS : Received Data…[Name:Garlandtest2][Email:email@example.com][Product ID:5][ap_id:][IP Address:22.214.171.124]
[01/04/2013 4:48 PM] – SUCCESS : Email with the download link sent to: firstname.lastname@example.org
[01/04/2013 4:48 PM] – SUCCESS : Performing autoresponder signup if specified in the settings…
[01/04/2013 4:48 PM] – SUCCESS : Updating the customers database with the visitor details…
[01/04/2013 4:48 PM] – SUCCESS : Squeeze form task complete.
GarlandJanuary 5, 2013 at 1:43 am #52772adminKeymaster
Looks like you are using the shortcode for the wrong product ID!
You are editing a product whose ID is 1. However, you have placed a squeeze form for product ID 5.
Please edit your squeeze form shortcode and use the correct product ID in the shortcode so it is not referencing to a wrong product.January 7, 2013 at 5:40 pm #52773
That sound you hear is me smacking my head against the wall that I missed something so simple.
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